Shawntshae Gill

• Loaded and unloaded cargo from trucks, vans, and containers.
• Inspected shipments for damages or discrepancies; recorded any issues found.
• Communicated with customers to coordinate delivery times.
• Followed safety protocols when loading, unloading, driving, and delivering items.
• Delivered items to residential addresses within specified time frames.

• Stocked supplies in dining areas as needed.
• Assisted with preparation of snacks and other light meals.
• Delivered meals to residents and patients in their rooms when requested.
• Worked closely with dietitians to ensure proper nutrition for each resident and patient.
• Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.

• Supervised daily operations, ensuring high standards of customer service and store presentation.

• Managed inventory, ordering, and restocking to maintain optimal product levels.

• Trained, scheduled, and managed staff, providing feedback to improve team performance.

• Oversaw cash handling, prepared deposits, and ensured accurate register reconciliations.

• Resolved customer inquiries and complaints professionally to enhance customer satisfaction.

• Ensured compliance with store policies, health and safety regulations, and company standards.

• Assisted cashiers with resolving customer complaints and inquiries.
• Provided guidance to cashiers on how to accurately ring up customers' purchases.
• Trained new cashiers on proper use of registers and store policies.
• Maintained a clean work environment by sweeping floors and wiping down counters regularly.
• Greeted customers, answered questions, and recommended specials to increase profits.