SHAWONNA METCALF
Frisco,Tx
Summary
Senior Talent Acquisition Partner with 10+ years of experience leading full-cycle recruitment across corporate functions, including finance, IT, marketing, operations, and executive leadership. Known for building efficient recruiting strategies, developing recruiters, and partnering with senior leaders to drive high-impact hiring outcomes.
Overview
15
15
years of professional experience
Work History
Team Lead, Operations & Compliance
Freedom Mortgage
06.2024 - Current
- Led and supervised a team of junior auditors, providing guidance to ensure accuracy, consistency, and quality in audit execution.
- Assigned and prioritized workloads to meet deadlines and maintain alignment with department objectives.
- Coached and mentored auditors to strengthen technical skills, problem-solving abilities, and overall performance.
- Monitored performance metrics, identified trends, and implemented process improvements to enhance efficiency.
- Served as the primary escalation point for complex audit issues and procedural support.
- Partnered cross-functionally to ensure audit practices aligned with compliance and business requirements.
- Fostered a collaborative, accountable, and high-performing team culture.
Talent Engagement Partner/ Laid-off
Dave & Buster’s
Coppell, Tx
12.2022 - 03.2024
- Led full-cycle recruiting for corporate shared services roles including Finance, IT, Accounting, Marketing, HR, and executive leadership.
- Partnered closely with hiring managers to conduct intake meetings, define hiring needs, and build effective recruitment strategies.
- Sourced, screened, interviewed, and assessed candidates through multiple channels including LinkedIn Recruiter, job boards, referrals, and social media.
- Managed offer process including compensation discussions, negotiations, and pre-employment requirements.
- Oversaw candidate experience from initial outreach through onboarding to ensure a positive and engaging hiring journey.
- Maintained and optimized Workday ATS, ensuring accurate tracking and compliance.
- Facilitated new hire orientation and onboarding to support engagement and retention.
- Developed talent pipelines for hard-to-fill roles and future workforce needs.
- Facilitated recruitment meetings with external agencies to strengthen employer brand and hiring outcomes.
Senior Corporate Recruiter
First Guaranty Mortgage
10.2019 - 06.2022
- Drove full-cycle recruitment for corporate and leadership roles, delivering top talent from requisition approval through onboarding.
- Advised senior leadership on hiring strategy, market conditions, and compensation trends to support proactive workforce planning.
- Implemented customized sourcing strategies that increased candidate quality and improved hiring outcomes.
- Built trusted partnerships with hiring managers to align recruiting efforts with business objectives and team needs.
- Led onboarding operations to create a smooth and engaging new hire experience.
- Partnered with cross-functional teams to structure offers and successfully close competitive candidates.
- Reduced time-to-fill and enhanced candidate experience through process improvements and ATS optimization.
- Maintained recruiting analytics to measure performance and guide strategic decision-making.
- Provided mentorship and guidance to junior recruiters to strengthen team capabilities.
Talent Acquisition Specialist II
DHI
Fort Worth, Tx.
05.2015 - 09.2019
- Managed 25+ concurrent requisitions across IT and Finance, delivering full-cycle recruitment from sourcing to offer acceptance.
- Partnered with hiring managers to conduct intake meetings, define requirements, and develop targeted hiring strategies.
- Advised leaders on candidate selection, interview best practices, and compensation recommendations.
- Developed creative sourcing strategies including virtual job fairs, networking events, and social media outreach.
- Utilized LinkedIn, job boards, referrals, and internal databases to build strong talent pipelines.
- Maintained ATS data integrity, tracked metrics, and produced recruitment reports.
- Collaborated with HR and onboarding teams to ensure a smooth candidate-to-hire experience.
- Identified process improvements to increase efficiency and reduce time-to-fill.
Corporate Recruiter
Green Tree Mortgage
Dallas, TX
07.2013 - 02.2014
- Developed and implemented targeted recruitment strategies for diverse mortgage positions.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Established relationships with external partners to expand talent sourcing channels effectively.
- Negotiated offers with selected candidates, balancing both company budget constraints and individual salary expectations for mutually beneficial agreements.
- Enhanced candidate pool by implementing advanced sourcing techniques and utilizing various recruitment channels.
- Collaborated with various departments to define job qualifications.
- Worked closely with HR team to ensure smooth transition for new hires during onboarding process, including benefits enrollment and orientation sessions.
- Utilized data-driven approaches to evaluate recruitment metrics, identifying areas for improvement and adjusting strategies as necessary.
- Facilitated new hire orientation and scheduling.
Corporate Recruiter
Wells Fargo Mortgage
01.2011 - 07.2013
- Led full-cycle recruiting for high-volume and specialized roles, including sourcing, screening, interviewing, offer negotiation, and onboarding.
- Trained and mentored new recruiters on ATS usage, compliance standards, and recruiting best practices.
- Developed recruiting metrics and reports to track time-to-fill, pipeline activity, and hiring trends.
- Built strong talent pipelines using proactive sourcing through job boards, referrals, networking, and internal databases.
- Partnered with HR and business leaders to deliver a seamless candidate and hiring manager experience.
- Managed multiple requisitions while ensuring compliance with OFCCP and federal hiring regulations.
- Facilitated new hire orientation and onboarding to support engagement and retention.
- Drove process improvements that reduced time-to-hire and increased recruiter efficiency.
Education
Some College (No Degree) - Human Resources Management
Collin College
Frisco, TXHigh School Diploma -
Hillcrest High School
Dallas, TX05-2025
Skills
- Full-Cycle Talent Acquisition (High-Volume & Corporate)
- Leadership Development & Team Training
- Interviewing, Hiring & Workforce Planning
- Stakeholder & Hiring Manager Partnerships
- ATS & HRIS Systems (Workday, ICIMS, BrassRing)
- Campus Recruiting, Job Fairs & Community Outreach
- Offer Negotiation & Onboarding
- Problem-solving
- Attention to detail
- Schedule management
Timeline
Team Lead, Operations & Compliance
Freedom Mortgage
06.2024 - Current
Talent Engagement Partner/ Laid-off
Dave & Buster’s
12.2022 - 03.2024
Senior Corporate Recruiter
First Guaranty Mortgage
10.2019 - 06.2022
Talent Acquisition Specialist II
DHI
05.2015 - 09.2019
Corporate Recruiter
Green Tree Mortgage
07.2013 - 02.2014
Corporate Recruiter
Wells Fargo Mortgage
01.2011 - 07.2013
Some College (No Degree) - Human Resources Management
Collin College
High School Diploma -
Hillcrest High School
Community Service
H.U.G.S Foundation, Founder, 12-2014- Present, Founded and lead a nonprofit organization dedicated to helping homeless men and women regain shelter, employment, and stability, Develop and execute organizational strategy, mission alignment, and long-term growth initiatives, Establish and manage partnerships and service contracts with city agencies, community organizations, and local stakeholders, Lead fundraising initiatives, grant opportunities, and donor engagement to support program sustainability, Oversee recruitment, training, and management of volunteers and program staff, Collaborate with community leaders to expand access to housing, employment opportunities, food, and clothing resources, Ensure compliance with nonprofit regulations, reporting requirements, and ethical standards, Serve as primary spokesperson and advocate for the organization’s mission within the community