Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Team Member
Chick-fil-a
Apple Valley, MN
05.2022 - 01.2023
Worked in multiple different positions and ensured great customer service
Lift Operator
Breckenridge Ski Resort
Breckenridge, CO
05.2021 - 08.2021
Oversaw and controlled the lifts and assisted guests visiting the resort
Hostess
The Canteen
Breckenridge, CO
05.2021 - 08.2021
Worked to create a great experience for everyone that came through the door
Assisted with cleaning and preparing tables for guests
Lifeguard/Swim Instructor
YMCA of the Rockies
Granby, CO
08.2019 - 03.2020
Patrolled and created a safe and friendly environment for guests
Taught a wide variety of ages basic swimming techniques