SHAY LEVIN
Alpharetta,US
Summary
Experienced retail sales professional dedicated to exceeding customer expectations and fostering loyalty. Skilled in balancing guest needs with business objectives. Eager to take charge and deliver excellent results.
Overview
4
4
years of professional experience
Work History
Visual Merchandising Specialist
Lululemon
Alpharetta, GA
04.2024 - Current
- Created and executed innovative visual merchandising techniques to increase revenue and improve customer satisfaction.
- Provided feedback to leadership regarding visual merchandising standards in order to improve overall store performance.
- Maximized product presentation through the creation of visual merchandising displays.
- Successfully planned and implemented outreach initiatives, fostering community engagement and promoting knowledge of local resources.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Analyzed sales data regularly to identify opportunities for improvement or areas where additional focus was needed.
Educator
Lululemon
Alpharetta, GA
10.2022 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Prioritized helping customers over completing other routine tasks in store.
Front Desk Associate
Orangetheory Fitness
10.2021 - 05.2022
- Was in charge of keeping the front desk area clean and organized
- Greeted guests politely and gave them room keys as well as information on amenities and policies
- Used [Software] to process reservations, check-ins, and check-outs
- Was in charge of collecting deposits, fees, and payments, as well as processing all financial data and providing customers with receipts and change
- Improved customer retention by using quick response and dynamic service skills to build relationships with patrons.
Hostess
Campania Alpharetta
08.2020 - 10.2021
- Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied
- Maintaining accurate wait list quotes while efficiently directing the seating of guest parties
- Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring a safe and welcoming environment for all patrons
- Make a call to confirm that the guests will show up for their scheduled appointment
- Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking.
Education
High School -
Alpharetta High School
Alpharetta, GA01.2022
Skills
- Prioritization
- Customer service
- Organized
- Flexible schedule
- Communication
- Problem-Solving
- Work Ethic
- Detail-oriented
Timeline
Visual Merchandising Specialist
Lululemon
04.2024 - Current
Educator
Lululemon
10.2022 - Current
Front Desk Associate
Orangetheory Fitness
10.2021 - 05.2022
Hostess
Campania Alpharetta
08.2020 - 10.2021
High School -
Alpharetta High School