Shay Rogers
Salt Lake City,UT
Summary
Diverse self-starter with over 6 years of experience helping businesses expand their company, manage, and grow their team. Trained over 60 employees, promoted over 30% into other management positions, and cross-trained 50% to be effective employees in multiple departments, conducted over 100 interviews, screening applicants to ensure a quality fit and reduce turnover rates by half, performed all employee reviews, creating a fulfilling work environment to encourage long-term employment
Overview
5
5
years of professional experience
Work History
Retail Manager
Orchid Dynasty
Salt Lake City, UT
09.2021 - Current
- Created effective methods to raise production and effectiveness across the company
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Extend above and beyond customer service while customizing individual orders based on their wants and needs, providing tailored sales experiences, and maintaining the retail staff's efficient workflow and production.
- Ensure company standard product in over one hundred units of merchandise daily.
Training and Development Manager
DogMode
Salt Lake City, UT
05.2017 - 09.2021
- Create, implement, and manage training in all departments of the facility
- Problem solve and troubleshoot daily operations for constant development and improvement
- Seeing abilities and talents in employees and empowering growth into positions throughout the facility.
- Trained new hires to perform cross-training exercises with experienced workers.
- Conducted orientation sessions and organized on-the-job training for new hires.
Education
B.S - Sociology
University of Ut
08.2022
Skills
- Recruiting
- Human Resources
- Employee Orientation
- Sales
- Performance Management
- Scheduling
- Interviewing
- Microsoft Office
- Change and Conflict Management
- Customer service
- Merchandising
- Performance Monitoring and Evaluation
- Coaching Clients
Hobbies
I love being and staying creative. I love painting, sewing, illustrating, embroidering, and anything inbetween that seems fun and challenging.
Timeline
Retail Manager
Orchid Dynasty
09.2021 - Current
Training and Development Manager
DogMode
05.2017 - 09.2021
B.S - Sociology
University of Ut
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