Matthew Riffe
Saint Cloud,FL
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Manager
Cracker Barrel Old Country Store
06.2023 - 03.2024
- Responsible for all daily operations of the Retail division
- Hire and train all new associates as well as create schedule for team of 20
- Monitor and track sales to ensure daily goals are being meet
- Receive and process shipments in a timely manner to verify correct inventory levels are kept
- Act as a role model to ensure an exceptional guest experience.
Assistant Manager
Le Creuset Outlet Store
01.2022 - 06.2023
- Assist Store Manager with all daily store operations
- Monitor and track daily sales of the store and team members to ensure sales goals are being achieved
- Process incoming shipments and necessary paperwork to insure inventory levels are correct
- Recruit, hire and train all new team members
- Act as a role model to team members displaying exceptional customer satisfaction.
Assistant Manager
Rite Aid/Walgreen's
03.2019 - 01.2022
- Assist the Store Manager with the operation of the retail store including lead associates through the execution of company business plans/objectives to drive sales, be profitable and provide a superior customer and associate experience.
SALES MANAGER
Macy's
03.2014 - 03.2019
- Responsible for managing all daily activities of assigned area to included training, coaching and developing a professional team, quality customer service, merchandising and business management to achieve sales and profit objectives.
DEPARTMENT MANAGER
McDonald's
07.2012 - 03.2014
- Responsible for the day to day operations of the restaurant including service execution, sales growth and profitability
- Accountable for the Food over Base results, completing inventory, creating action plans and analyzing results.
Education
High School Diploma -
Flint Academy
Flint, MISkills
- Time management
- Coaching
- Mentoring
- Merchandising
- Goal-oriented
- Sales Management
- Inventory Control
- Pricing
- Recruiting
- Business Development
- Planograms
- Retail Management
- Project scheduling
- Retail sales
- Sales management
- Leadership
- Communication skills
- Team management
- Cash Management
- Store operations
- Complaint resolution
- Visual Merchandising
- Strategic selling
- Leadership Development
- Team training and development
- Relationship selling
- Operations Management
- Loss Prevention
- Process and procedure development
Certification
Driver's License
Additional Information
- SKILLS
- Goal-oriented
- Time management
- Analytical problem solver
- Coaching and mentoring
- Merchandising and display
Timeline
Retail Manager
Cracker Barrel Old Country Store
06.2023 - 03.2024
Assistant Manager
Le Creuset Outlet Store
01.2022 - 06.2023
Assistant Manager
Rite Aid/Walgreen's
03.2019 - 01.2022
SALES MANAGER
Macy's
03.2014 - 03.2019
DEPARTMENT MANAGER
McDonald's
07.2012 - 03.2014
High School Diploma -
Flint Academy