Farrah Budastour
Burlington,KY
Summary
Experienced Retail Manager with a strong focus on service and results. Boasts 7 years of expertise in overseeing store operations and recruiting talent. Skilled in merchandising and marketing strategies to drive product visibility and sales. Adept at leading teams and prioritizing customer satisfaction, with a proven track record of exceeding goals. Authorized to work in the US for any employer.
Overview
7
7
years of professional experience
Work History
Retail Manager
J. C. Penney
Florence, KY
09.2023 - Current
- Top 3 in the district for % to plan
- Setting short and long term goals
- Ensure KPIs are measurable and actionable to enhance productivity and efficiency
- Recruiting and hiring
- Scheduling
- Training and leading associates to create a dynamic and successful team of 12
- Learned about all aspects of the business and shared ideas to drive the business.
- Knowledge in of over 200+ beauty and skincare products.
- Organizing events
- Inventory and stockroom management
Store Manager
Funke Fusion
Florence, KY
08.2021 - 08.2023
- Merchandising
- Selected what to buy and stock in the store
- Exceeded weekly-monthly sales by 20% by providing exceptional costumer service and upselling additional products at affordable costs increasing client retention
- Training new sales associates
- Scheduling
- Hiring and managing personnel
- Customer service
- Stockroom operations
- Developed new and improved products utilizing effective market trends
Manager
Mizan
Florence, KY
03.2018 - 02.2021
- Gained knowledge in all aspects of the perfume/fragrance business.
- Coaching associates on selling techniques
- Hiring and managing personnel
- Marketing the kiosk and its products
- Customer service
- Handled day-to-day operations
Education
Associate's degree - Human Resources
Australian College of Kuwait
Mishref06.2017
High school diploma - undefined
Fawzia Sultan International School
Hawally06.2014
Skills
- Cash handling
- Sales
- Training and development
- Recruiting
- Retail management
- Payroll
- Communication skills
- Inventory management
- Leadership
- Operations management
- Microsoft Word
- Store management
- Computer skills
- Microsoft PowerPoint (10 years)
- Cash register
- Order fulfillment
- Arabic
- Upselling
- Budgeting (3 years)
- Customer service
- Bilingual (10 years)
- Microsoft PowerPoint
- Pricing
- Typing (10 years)
- Merchandising
- Makeup application
- Performance management (four years)
- Adobe Express
- Retail sales
- Organizational skills
- Planograms
- Leadership Training
- POS
Languages
Arabic - Fluent
English - Fluent
Timeline
Retail Manager
J. C. Penney
09.2023 - Current
Store Manager
Funke Fusion
08.2021 - 08.2023
Manager
Mizan
03.2018 - 02.2021
Associate's degree - Human Resources
Australian College of Kuwait
High school diploma - undefined
Fawzia Sultan International School