Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shay Scanlan

Saint Paul,MN

Summary

I am a friendly worker who enjoys interacting with guests and colleagues. Much of my work experience has been spent learning how to problem solve, and provide top customer service. I enjoy a fast paced job and have grown my skills through serving at Blondette. I can efficiently multi-task and handle stressful situations while still providing a calm and organized service to guests.

Overview

3
3
years of professional experience

Work History

Server

Blondette
08.2022 - Current

French Cuisine by Chef Daniel Del Prado

Brunch, Cocktail and Dinner service

  • Set up floor, completed sidework and closed
  • Memorized full brunch, dinner, desert and cocktail menu
  • Greeted new customers, discussed specials and did menu tours.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Effectively communicated with and worked with other servers and back of house
  • Worked with espresso machine to make various coffee drinks
  • Wine service, Cocktail service


Cashier

Panera
11.2021 - 08.2022

• Operated cash register, took and registered orders.
• Cleaned dining room and bathrooms, vacuumed, mopped and swept.
• Washed dishes/tubs/silverware/cooking supplies and organized them.
• Brewed coffee/tea and made iced tea.
• Prepped meat/fruit/dairy for the fridge.
• Restocked and organized front bakery, dining room and bathrooms.
• Worked with food delivery drivers to get them their orders efficiently.
• Answered questions and addressed customer concerns.

Sales Associate

Gap Outlet
08.2021 - 11.2021
  • Organized racks and shelves to maintain the visual appeal of the store, engage customers and promote specific clothes.
  • Helped customers locate products and checked store system for clothes at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Managed returns, exchanges and refunds.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Operated cash register for cash and credit card transactions, sold Gap cards

Education

Associate of Arts - CLA, Transferring To The UofM-TC in Fall 2024

Minneapolis Community And Technical College
Minneapolis, MN
06.2024

High School Diploma -

Nova Classical Academy
Saint Paul, MN
08.2022

Skills

  • Able to handle a high volume of activity, efficient at multi-tasking
  • I am social and work well with others
  • Customer service, interacting with guests warmly and professionally
  • Organized

Timeline

Server

Blondette
08.2022 - Current

Cashier

Panera
11.2021 - 08.2022

Sales Associate

Gap Outlet
08.2021 - 11.2021

Associate of Arts - CLA, Transferring To The UofM-TC in Fall 2024

Minneapolis Community And Technical College

High School Diploma -

Nova Classical Academy
Shay Scanlan