Shay Stanley
Traverse City,MI
Summary
Reputable Bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Recognized for creating innovative and attractive drink menus. Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences. Hardworking professional coordinating high-volume orders with accuracy and precision. Educated in preparing specialty foods and safely operating baking and cooking equipment. Motivated professional with several years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waterpark Bartender
Great Wolf Lodge
Traverse City, MI
06.2025 - 04.2026
- Crafted and served a diverse range of beverages, ensuring high-quality standards.
- Managed inventory levels, restocking supplies to maintain operational efficiency.
- Trained and mentored junior bartenders on mixology techniques and customer service excellence.
- Developed signature cocktails, enhancing the beverage menu to attract guests.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Line Cook
Eagle's Nest
Boyne Fall, Michigan
05.2023 - 06.2025
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Replenished food items from inventory and rotated ingredients.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Adhered to portion controls and presentation specifications.
Bartender
Eagle's Nest
Boyne Falls, Michigan
05.2023 - 06.2025
- Developed good working relationships with fellow employees through effective communication.
- Greeted guests with friendliness and professionalism.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Effectively multitasked within fast-paced environment.
- Collected and organized daily till totals and tips.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stocked ice bins and coolers as needed throughout shift.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Arranged bottles and glasses behind bar to make attractive displays.
- Completed regular bar inventories and daily requisition sheets.
- Poured wine, beer and cocktails for patrons.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Bartender Supervisor
Apres Ski Pub
Boyne Falls, Michigan
10.2022 - 04.2023
- Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
- Performed weekly ordering of necessary supplies such as glasses, mixers and garnishes.
- Observed food safety and sanitation protocols to reduce germ spread.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Provided exemplary customer service at all times while interacting with patrons.
- Created monthly work schedules for bartending staff based on business volume and needs.
- Developed schedules for bartenders, servers and other staff members.
- Checked identification of guests to verify age requirements for alcohol purchase.
Line Attendant
Boyne Mountain Resort
Boyne Falls, MI
03.2021 - 04.2022
- Conducted frequent line checks to keep food at proper temperatures in holding zones.
- Improved performance of team members resulting in high-quality meals produced daily.
- Filled and served various beverages for customers.
- Assisted in training new line attendants on the use of machinery, safety procedures, and company policies.
- Greeted frequent visitors by name and explained new promotions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supported serving staff in delivering accurate and well-presented food orders.
Pizza Maker
Little Caesars
Boyne City, MI
05.2019 - 09.2019
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
- Followed established recipes when creating specialty pizzas requested by customers.
- Followed specific methods for food preparation and proper portioning.
- Checked completed orders for correct quantity and quality.
- Prepared dough and sauce for pizzas according to recipes.
- Measured ingredients accurately using measuring cups or scales.
- Set up work stations prior to opening to minimize prep time.
- Packaged and bagged cooked food and prepared items.
- Stocked shelves with necessary ingredients for making pizzas.
- Organized food preparation stations and regularly replenished supplies.
Education
High School Diploma -
Concord Academy Boyne
Boyne Falls06-2020
Skills
- Drink preparation
- Customer service
- Cash handling
- Inventory management
- Sales techniques
- Team collaboration
- Upselling strategies
- Bar setup
- Customer relationship building
- Attention to detail
- Menu development
- Outgoing personality
- Team player attitude
- Strong multitasking
Accomplishments
Boyne Mountain's Best of the Month
Several good encounters with "secret shoppers" provided by my employer
Certification
- Diageo Seminar (Local Spirits, Wines, Beers)
- Servant Leadership Class
- Integrity Service Class
- ServSafe Bartender
- Marketing/Upselling Seminars
Timeline
Waterpark Bartender
Great Wolf Lodge
06.2025 - 04.2026
Line Cook
Eagle's Nest
05.2023 - 06.2025
Bartender
Eagle's Nest
05.2023 - 06.2025
Bartender Supervisor
Apres Ski Pub
10.2022 - 04.2023
Line Attendant
Boyne Mountain Resort
03.2021 - 04.2022
Pizza Maker
Little Caesars
05.2019 - 09.2019
High School Diploma -
Concord Academy Boyne
References
References available upon request.
Passions
Mixology and unique Craft Beers!
Consistently recognized for my customer service skills
I have received many accolades for my customer service throughout the years, including "High Paws" at Great Wolf Lodge and "Employee/Best of the Month" at Boyne Mountain!