Shanavia Vertus
Decatur,GA
Summary
Hardworking employee enthusiastic about learning job field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Resourceful Sales Agent effective at achieving goals. Dedicated to building rapport with internal suppliers and customers.
Overview
2
2
years of professional experience
Work History
Sales Agent
Combined Insurance
09.2019 - 06.2020
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and delivered engaging sales presentations to convey product benefits.
- Achieved or exceeded company-defined sales quotas.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Agent
Primerica
02.2018 - 03.2019
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Skills
- Interpersonal communication skills
- Customer Service
- Relationship Building
- Product and Service Sales
- Relationship selling
- Customer Assistance
Timeline
Sales Agent
Combined Insurance
09.2019 - 06.2020
Sales Agent
Primerica
02.2018 - 03.2019
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