Shay Wilkins
San Francisco,CA
Summary
Dynamic leader with a proven track record in managing diverse projects and major events. Skilled in relationship-building, presentations, and collaborative teamwork. Known for exceptional customer service and a proactive approach to new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Wedding Planner
Taylor Rae Weddings
04.2022 - Current
- Handle any requests from the bride or groom, Coordinate deliveries with each vendor and otherwise assist my primary coordinator
- Arrange equipment or material rentals
- Make sure the bridal party is in place the day of
- Supervised personnel and directed in wedding task administration and completion.
Hostess, Barista, Expo, office assistant
Foreign Cinema
08.2023 - Current
- Address and resolve guest inquiries and complaints promptly, maintaining a high level of customer satisfaction
- Effectively communicate with staff to ensure a seamless dining experience for guests
- Providing assistance for weddings and organizational events.
Hostess
Kaiyo Rooftop Bar
06.2022 - 08.2023
- Welcoming guests when arriving, seating, in a fast paced environment
- Assisting in major and minor events, including buyouts and company events
- Knowing how to assist and handling numerous situations, dedicated to positive guest relations
Insurance Assistant
American Income
05.2021 - 09.2021
- Performed administrative tasks for insurance agents
- Job duties included client phone calls, reviewing insurance applications, helping customers file new claims, and producing excel reports to keep track of clients claim progress.
- Organized, independent work with strong time management skills.
Education
Bachelors In Marketing -
San Francisco State University
01.2024
Skills
- Team Leadership
- Fast learner
- Highly dependable
- Excellent attention to detail
- Extremely organized
- Strong multitasking abilities
- Event Planning
- Complaint Handling
Awards
- Google Analytics certified
- Muck Rack Certified
Certification
Google analytics
Muck Rack
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess, Barista, Expo, office assistant
Foreign Cinema
08.2023 - Current
Hostess
Kaiyo Rooftop Bar
06.2022 - 08.2023
Assistant Wedding Planner
Taylor Rae Weddings
04.2022 - Current
Insurance Assistant
American Income
05.2021 - 09.2021
Bachelors In Marketing -
San Francisco State University
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