Shayann Gonzales
McKinney,TX
Summary
Adept at compassionate client care and multitasking, I leveraged these skills at Kenmar Residential Services to enhance client well-being and streamline operations. My experience as a Customer Service Cashier at Salad And Go honed my active listening and emotional support abilities, driving customer satisfaction and operational efficiency without compromising care quality.
Overview
2
2
years of professional experience
Work History
Receptionist
Sharkeys Cuts for Kids
Frisco, Texas
09.2024 - 01.2025
- Scheduled appointments for clients, customers, and other visitors.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Caregiver
Kenmar Residential Services
Denton, Texas
07.2023 - 09.2024
- Administered prescribed medications on a timely basis following care plan instructions.
- Helped clients get in and out of beds and wheelchairs.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Maintained detailed records of services performed on clients.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Customer Service Cashier
Salad And Go
Sachse, Texas
04.2023 - 06.2023
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Offered customers carry-out service at completion of transaction.
Education
High School Diploma -
Sachse High School
Sachse, Texas03-2023
Skills
- Compassionate client care
- Active listening
- Emotional support
- Multitasking and organization
Timeline
Receptionist
Sharkeys Cuts for Kids
09.2024 - 01.2025
Caregiver
Kenmar Residential Services
07.2023 - 09.2024
Customer Service Cashier
Salad And Go
04.2023 - 06.2023
High School Diploma -
Sachse High School