Haley Edington
Mountain Home,AR
Summary
- I have done a variety of job titles, mostly in the medical field.
- I have been a cashier, a receptionist, a demographic/biller for a medical coding company.
- I have been in a customer service role since I started working at 16 years old.
- Well-liked customer service associate/cashier with 2 years of experience providing a welcoming and efficient environment.
- Proven track record of delivering care in a compassionate and professional manner.
- Efficient, professional customer service associate with 8 years of experience providing exceptional customer service while maintaining a high level of professionalism.
Overview
9
9
years of professional experience
Work History
Receptionist
First Security Bank
Mountain Home, AR
10.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Caregiver
All Together Home Care
Mountain Home, Arkansas
05.2024 - 10.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Demographic/Biller
Integrated Administrative Solutions
Mountain Home, AR
01.2019 - 12.2023
- I was responsible for creating patient accounts, taking phone calls, making detailed notes in patients account, dealt with insurance denials and aging, updated provider licenses to Arkansas Medicaid,ect.
Receptionist
Interventional Pain Management
Mountain Home, AR
06.2018 - 12.2018
- I was responsible for checking in/out patients, scheduling, verifying insurance eligibility, creating patient accounts, phones, referring questions to the doctor to relay to patients, help keep the lobby clean.
Cashier
WalMart
Mountain Home, AR
01.2016 - 05.2018
- Responsible for helping customers, help stack shelves, checking customers out.
Education
High School -
Mountain Home High School
Mountain Home, AR05.2018
Skills
- Customer service
- Time management
- Communication skills
- Documentation review
- Microsoft Word
- Microsoft Excel
- English
- Guest services
- HIPAA Compliance
- Compassionate client care
- Meal Preparation
- Mobility Assistance
- Basic Housekeeping
- Progress Documentation
- Documentation
- Patient Companionship
- ADL Assistance
- Flexible Schedule
- Elderly Care
- Appointment Scheduling
- Information Security
- Scheduling
- Data Collection
- Account updating
- Paperwork Processing
- Inbound and Outbound Calling
- Data Entry
- Call Management
Timeline
Receptionist
First Security Bank
10.2024 - Current
Caregiver
All Together Home Care
05.2024 - 10.2024
Demographic/Biller
Integrated Administrative Solutions
01.2019 - 12.2023
Receptionist
Interventional Pain Management
06.2018 - 12.2018
Cashier
WalMart
01.2016 - 05.2018
High School -
Mountain Home High School