Shaye Lingo
Moberly,MO
Summary
Dynamic,life long, Customer Service Specialist. Excels in customer relationship management with 100%, "Happy Customer," satisfaction and known for a customer first attitude. Successfully created and organized a merchandising business with a beatiful showroom from anything I could find, for free, to work with. proving problem-solving skills, office and business skills, creativity and a love for successful ventures.
"Happy Customer"-oriented individual born with a passion for delivering exceptional service. A talent for eliminating customer concerns. Committed to customer retention, and positive outcomes.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Specialist
Kramer General Merchandise
Moberly, MO
02.2024 - 03.2025
- I was employed to give life to an idea.
- I created an attractive, organized, office/showroom to showcase top selling items for examination by clients and a store for physical shopping lovers and began expanding the already existing on-line selling.
- I created the inventory system, and applied it to the merchandise.
- I conducted a great deal of research and got creative concerning pricing and marketing
- I volunteered a great deal of my time and labor for a successful beginning and "Happy People," and delegated tasks and responsibilities when help was needed.
- Then moved into font end and began helping customers make purchases, and trouble shooting any possible glitches and anything that could be better.
Customer Service Specialist
Taco Bell Restaurant
Cumming, GA
07.2022 - 08.2023
- I went above and beyond in a fast paced, stressfull environment to insure absolute satisfaction in every single customer.
- Served patrons in lobby and drive thru.
- Handled payments, refunds, complaints, complicated orders and difficult customers.
- Answered phones
- NOTE: was asked to manage but didn't have the time to devote to it.
Education
Bachelor of Arts - Business Admin And Management, HR Management
Ashford University, Clinton, Iowa, US
Clinton, IA01-2016
Skills
- Customer relationship management
- Multitasking capacity
- Customer feedback
- Continuous improvement
- Problem-solving
- Excellent communication
- Attention to detail
- Professionalism
- Active listening
- Adaptability
- Conflict resolution
- Organizational skills
- Happy Customers
Note to Hiring Manager.
- I listed my last two jobs, out of many, because of space and gaps.
- I love traveling, so I have worked in many great places.
- Most often I have freelanced and worked for private individuals as well as my own shop, and this is what fills all the gaps.
- I am more than happy to share my experiences with you and thank you for your interest in my resume.
Timeline
Sales and Marketing Specialist
Kramer General Merchandise
02.2024 - 03.2025
Customer Service Specialist
Taco Bell Restaurant
07.2022 - 08.2023
Bachelor of Arts - Business Admin And Management, HR Management
Ashford University, Clinton, Iowa, US