Shayla Beaulieu
New Castle,DE
Summary
Talented program supervisor with demonstrated track record of achievement several years of experience in the field. Offering top-notch abilities in communication, relationship building and process improvements along with remarkable skill in creating and implementing programs of all sizes.
Overview
4
4
years of professional experience
Work History
Recovery House Program Supervisor
Voices of Hope Maryland
Elkton, MD
05.2023 - Current
- Provided leadership, guidance and supervision to staff members, and residents.
- Maintained accurate records of program activities, data collection, personal encounters.
- Assessed community needs in order to identify areas of improvement.
- Ensured compliance with all applicable laws, regulations, standards and codes of practice.
Certified Peer Recovery Support Specialist
Voices of Hope Maryland
Elkton, MD
11.2022 - 05.2023
- Assisted participants with developing life skills, such as budgeting, job search strategies, and socialization techniques.
- Supported participants by providing resources, referrals, and community linkages.
- Conducted assessments of participants' needs, abilities, and challenges.
Credit Processor
Xactus
Middletown, DE
09.2021 - 11.2022
- Maintained accurate records of customer credit files and updated information as needed.
- Reviewed and verified customers' credit applications for accuracy and completeness, ensuring all requirements were met.
- Maintained confidentiality of sensitive client information at all times according to company policy.
Sales Manager
Clean Air Face Masks
Christiana, DE
09.2020 - 11.2020
- Developed and implemented new sales strategies to update product lines.
- Hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Kept up with latest trends and recommended enhancements to enhance company product offerings.
Education
Registered Peer Supervisor (RPS) - Behavioral Health
MABPCB
State Of Maryland06-2024
High School Diploma -
Polytech High School
Woodside, De05.2010
Some College (No Degree) - Office Administration Technology
Delaware Technical And Community College
Dover, DeSkills
- Behavioral Management
- Substance Abuse Knowledge
- Boundary Setting
- Family Support
- Interpersonal abilities
- Mental Health Services
- Effective collaboration and interaction
- Motivational Interviewing
- Social activity planning
- Superb time management
- Compelling leadership skills
- HR and payroll
- Excellent communication skills
- Rapport and relationship building
- Social media savvy
- Exceptional multi-tasker
- Recruiting and hiring
- Effective Retail Sales Manager
- Energetic
- Resource Navigation
- Problem-solving skills
- Leadership skills
Timeline
Recovery House Program Supervisor
Voices of Hope Maryland
05.2023 - Current
Certified Peer Recovery Support Specialist
Voices of Hope Maryland
11.2022 - 05.2023
Credit Processor
Xactus
09.2021 - 11.2022
Sales Manager
Clean Air Face Masks
09.2020 - 11.2020
Registered Peer Supervisor (RPS) - Behavioral Health
MABPCB
High School Diploma -
Polytech High School
Some College (No Degree) - Office Administration Technology
Delaware Technical And Community College
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