Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Mendoza

Glendale,AZ

Summary

Friendly and enthusiastic medical assistant, able and willing to learn new tasks. Experience working in health care settings, providing direct care to patients. Honest, hardworking, dependable, goal oriented, organized, excellent customer service skills. Will represent the establishment with friendly and professional demeanor at all times.

Overview

9
9
years of professional experience

Work History

Behavioral Health Program Supervisor

Sevita Health
Phoenix, Arizona
09.2021 - Current
  • Supervised program operations to ensure compliance with health standards.
  • Facilitated communication between clients, families, and healthcare professionals.
  • Led staff meetings to address concerns and promote teamwork among employees.
  • Coached staff members on how best to use available resources effectively.
  • Ensured compliance with all applicable laws, regulations, standards and codes of practice.
  • Maintained accurate records of program activities and results.
  • Trained staff on best practices for client care and program delivery.

Ophthalmic Technician

Associated Retina Consultants
Phoenix, Arizona
09.2016 - 12.2021
  • Perform patient work-ups, including testing patient's far acuity, near acuity, central vision and peripheral vision
  • Give instructions to patients concerning eye care and consent patients for surgery
  • Set up patients for lasers and injections
  • Measure intraocular pressure of eyes
  • Apply drops to anesthetize, dilate or medicate eyes
  • Perform Optical Coherence Tomography testing (OCT)
  • Obtain vital signs, Check patient's pupils, motility and Amsler grid testing
  • Operated ophthalmic autorefractors, IOL master, corneal topography, visual field testing and fundus photography

Education

Medical Assistant -

Kaplan College
Phoenix, Arizona

Skills

  • Medical office administration
  • First aid and CPR
  • Compassionate caregiving
  • Crisis management
  • Medication administration
  • Direct patient care
  • HIPAA compliance
  • Behavioral management
  • Multitasking and organization
  • Client advocacy
  • Support plan management
  • Charting and documentation
  • Behavioral support
  • Transportation assistance
  • EMR / EHR

Timeline

Behavioral Health Program Supervisor

Sevita Health
09.2021 - Current

Ophthalmic Technician

Associated Retina Consultants
09.2016 - 12.2021

Medical Assistant -

Kaplan College
Vanessa Mendoza