Shayla Glover
Winter Haven
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success.
Professional with substantial experience in nursing leadership, bringing strong emphasis on patient care, staff development, and operational efficiency. Adept at fostering collaborative team environments and adaptable to changing healthcare needs. Proficient in clinical management, regulatory compliance, and strategic planning, ensuring optimal outcomes and high standards. Known for exceptional communication, problem-solving abilities, and unwavering reliability.
Knowledgeable Registered Nurse with solid background in nursing administration and team leadership. Successfully implemented patient care protocols that improved overall patient satisfaction and safety. Demonstrated proficiency in staff training and regulatory compliance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Director of Nursing and Risk Manager
VIVO Healthcare
Lakeland, Florida
05.2025 - Current
- Led nursing team in implementing best practices for patient care and safety compliance.
- Developed and executed training programs to enhance staff competencies and performance standards.
- Coordinated quality assurance initiatives to monitor compliance with healthcare regulations and standards.
- Analyzed operational workflows to identify areas for improvement and implement efficient solutions.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with interdisciplinary teams to improve patient outcomes through effective communication strategies.
Travel Nurse- MedSurg
Prolink Staffing Services
12.2022 - 05.2025
- Administered patient care in diverse clinical settings, ensuring adherence to safety protocols and best practices.
- Collaborated with interdisciplinary teams to develop personalized care plans for patients across various specialties.
- Assessed patient conditions and documented findings accurately to facilitate effective treatment decisions.
- Mentored new nursing staff, fostering skills development and promoting adherence to operational standards.
- Educated patients and families on treatment options, medications, and post-discharge care requirements.
- Monitored vital signs and responded promptly to changes in patient conditions, ensuring safety and comfort.
- Conducted assessments and evaluations of patient needs, driving improvements in care quality and service delivery.
- Delivered high-quality patient care during emergency situations, remaining calm under pressure and effectively prioritizing tasks according to urgency.
- Improved patient outcomes through careful monitoring and thorough documentation of vital signs, medical histories, and treatment plans.
- Demonstrated adaptability in rapidly adjusting to changing unit assignments, consistently maintaining high-quality care delivery across various clinical settings.
- Maintained excellent time management skills during periods of high patient turnover while consistently delivering compassionate and patient-centered care.
DIRECTOR OF CLINICAL SERVICES
Action Medical Staffing
Lakeland, Florida
08.2022 - 05.2025
- Facilitated interdisciplinary team meetings to review patient care plans and discuss new initiatives or changes in practice protocols.
- Implemented strategies designed to reduce risk management issues related to clinical practices.
- Utilized clinical judgment to evaluate the need for continued treatment or alternative levels of care based on patient's condition, diagnosis and insurance guidelines.
- Mediated communication between care providers and patients for clarifying treatment options.
- Assessed the competency of clinical staff through observation and testing methods.
- Developed and delivered training programs for clinical staff on evidence-based best practices in patient care.
- Facilitated team collaboration between physicians, nurses, and other healthcare professionals to improve patient outcomes.
- Implemented performance improvement initiatives to ensure quality standards are met.
- Established processes for tracking compliance with continuing education requirements for clinical staff members.
INFECTION PREVENTIONIST
Central Florida Healthcare
Winter Haven, Florida
05.2020 - 12.2021
- Analyzed data from surveillance activities and identified trends in healthcare-associated infections for use in developing prevention strategies.
- Served as an expert consultant on matters pertaining to Infection Control regulations.
- Provided education to clinical staff regarding infection control practices and principles.
- Ensured adherence to isolation precautions by educating patients and families about appropriate handwashing techniques.
- Developed and implemented infection control policies and procedures to ensure compliance with state, federal, and accreditation standards.
- Developed systems for tracking employee exposure incidents involving bloodborne pathogens.
- Participated in multidisciplinary teams that developed plans for managing epidemics and pandemics.
- Created reports summarizing surveillance data which were presented at monthly meetings.
- Assessed the effectiveness of infection prevention practices through audits and surveys.
FACILITY RISK MANAGER
The Groves Center
Lake Wales, FL
02.2019 - 05.2020
- Investigated incidents that could lead to financial losses or reputational damage.
- Developed risk management strategies to minimize potential losses and maximize returns.
- Provided advice on best practices for managing financial, legal, operational and other risks.
- Prepared training materials for staff on how to identify, assess and manage risks effectively.
- Managed the implementation of risk control policies, procedures and systems across multiple departments.
- Maintained relationships with external parties such as insurers, auditors and regulators.
- Conducted regular reviews of operational risks and implemented mitigating measures.
- Evaluated insurance coverage requirements based on current levels of risk.
- Monitored compliance with regulations and laws related to risk management.
RN TEAM MANAGER
Caresync Inc
Tampa, FL
03.2018 - 06.2018
- Collaborated with physicians and other healthcare providers to coordinate optimal patient care plans.
- Evaluated the quality of nursing services provided by assessing data related to clinical outcomes, customer satisfaction surveys, safety incidents.
- Managed financial resources efficiently while developing innovative solutions for cost containment initiatives.
- Analyzed health records for accuracy and completeness in order to ensure accurate billing processes were followed.
- Implemented strategies to improve operational efficiencies by utilizing evidence-based practice guidelines for patient care services.
DIRECTOR OF CLINICAL EDUCATION
Hardee Manor Healthcare Ctr
Wauchula, FL
03.2016 - 03.2018
- Initiate, facilitate and maintain professional relationships with community professionals, educational programs and advisory committees
- I am to act as MDS Coordinator to ensure accurate billing and utilization of services
- I am to ensure patients have access to appropriate medical care
- I conduct assessments to identify individual needs and formulate care plans to identify and encourage patients to obtain their maximum healthcare potential and obtain any and all authorizations as appropriate within the patient's benefits and plan of care
- Coordinates internal and external resources to meet identified needs
- I am to monitor and evaluate the effectiveness of the care management plan and modify as necessary
- Negotiates rates of reimbursement and ensures documentation supports the care plan
- Assisting in problem solving solutions with providers, claims or service issues.
REGISTERED NURSE, MEDICAL-SURGICAL UNIT
South Florida Baptist Hospital
Plant City, FL
04.2015 - 05.2016
- My duties included providing patient care in an acute care/ medical surgical setting.
- Case Management and utilization review of services
- Admission and discharge planning.
- Provided direct patient care, including assessment and evaluation of health status, development of individualized plans of care and implementation of nursing interventions.
- Actively participated in quality improvement initiatives to promote evidence-based practice standards within the organization.
- Utilized evidence based practice guidelines when formulating nursing interventions for specific conditions or diagnoses.
- Coordinated discharge planning activities for patients transitioning from acute care setting to home care or other post-acute settings.
- Evaluated patient care needs to prioritize treatment and maintain patient flow.
- Compared patient response with observable outcomes to evaluate effectiveness of care.
- Performed accurate documentation in the electronic medical record according to established standards.
- Consulted and coordinated with health care team members to assess and evaluate patient care plans.
LPN NURSING SUPERVISOR
Spring Lake Rehabilitation Center
Winter Haven, FL
03.2014 - 09.2015
- Collaborated with physicians and other healthcare professionals to deliver quality care.
- Maintained patient charts and medical records in EMR software.
- Provided direct patient care such as wound dressing changes, administering medications and IV therapy.
- Assisted in the development and implementation of nursing policies and procedures.
- Utilized critical thinking skills to assess complex situations, develop solutions, and implement interventions when needed.
- Provided direct care to patients with home visits and medication management.
- Participated in interdisciplinary team meetings to discuss patient plans of care; implemented treatment plan modifications as needed.
- Helped with admission, transfer, and discharge of patients.
LPN FIELD NURSE
Action Healthcare
Lakeland, FL
10.2009 - 01.2015
- Participated in interdisciplinary team meetings to discuss patient plans of care; implemented treatment plan modifications as needed.
- Utilized critical thinking skills to assess complex situations, develop solutions, and implement interventions when needed.
- Provided emotional support to family members during difficult times; offered resources for further assistance if needed.
- Educated patients on proper nutrition and health maintenance topics; answered questions regarding medications.
- Coordinated patient schedules for appointments and treatments with multiple healthcare providers or departments.
- Served as liaison between patients and other medical or mental health professionals.
- Supervised medication distribution and observed patients to identify progress or side effects.
LPN
Valencia Hills Health and Rehabilitation
Lakeland, FL
08.2011 - 03.2014
- Complied with HIPAA guidelines to protect privacy of patients.
- Maintained patient charts and medical records in EMR software.
- Collaborated with physicians and other healthcare professionals to deliver quality care.
- Provided direct patient care such as wound dressing changes, administering medications and IV therapy.
- Monitored patient conditions throughout shift; reported any changes in condition promptly to medical staff.
- Administered medications and treatments according to established protocols.
- Helped with admission, transfer, and discharge of patients.
- Demonstrated excellent communication skills while interacting with patients, families, physicians and other healthcare professionals.
LPN OFFICE NURSE
Central Florida Healthcare
Lakeland, FL
05.2012 - 04.2013
- Maintained patient charts and medical records in EMR software.
- Complied with HIPAA guidelines to protect privacy of patients.
- Collaborated with physicians and other healthcare professionals to deliver quality care.
- Assessed vital signs, collected specimens for laboratory testing, monitored fluid intake and output levels, recorded medical history information.
- Performed patient assessments and developed care plans based on individual needs.
- Maintained accurate records of patient progress notes and treatments administered.
- Supervised staff members to ensure quality care was provided to all patients.
- Submitted health-related information into online database to maintain records.
Education
REGISTERED NURSE - NURSING
Suncoast College
Bradenton06-2015
LPN - NURSING
Traviss Career Center
Lakeland06-2009
Skills
- Record Analysis
- Nursing management
- Clinical leadership
- Quality improvement
- Quality control
- Staff evaluation
- Multidisciplinary team collaboration
- Recruiting and hiring
- Long-term care
- Process improvement
- Clinical care oversight
Certification
- ACLS
- PALS
- BLS
Timeline
Assistant Director of Nursing and Risk Manager
VIVO Healthcare
05.2025 - Current
Travel Nurse- MedSurg
Prolink Staffing Services
12.2022 - 05.2025
DIRECTOR OF CLINICAL SERVICES
Action Medical Staffing
08.2022 - 05.2025
INFECTION PREVENTIONIST
Central Florida Healthcare
05.2020 - 12.2021
FACILITY RISK MANAGER
The Groves Center
02.2019 - 05.2020
RN TEAM MANAGER
Caresync Inc
03.2018 - 06.2018
DIRECTOR OF CLINICAL EDUCATION
Hardee Manor Healthcare Ctr
03.2016 - 03.2018
REGISTERED NURSE, MEDICAL-SURGICAL UNIT
South Florida Baptist Hospital
04.2015 - 05.2016
LPN NURSING SUPERVISOR
Spring Lake Rehabilitation Center
03.2014 - 09.2015
LPN OFFICE NURSE
Central Florida Healthcare
05.2012 - 04.2013
LPN
Valencia Hills Health and Rehabilitation
08.2011 - 03.2014
LPN FIELD NURSE
Action Healthcare
10.2009 - 01.2015
LPN - NURSING
Traviss Career Center
REGISTERED NURSE - NURSING
Suncoast College