Professional Summary
Overview
Work History
Education
Skills
Timeline

Shayla Graham

Target
Browns Summit,NC
2
years of professional experience

Detail-oriented individual with a strong focus on customer satisfaction. Skilled in problem solving, time management, and effective communication, ready to enhance the shopping experience.

Work History

Beauty Consultant

11 Months
Target | 07.2025 - Current
  • Provided personalized skincare consultations to enhance customer satisfaction and loyalty.
  • Assisted in inventory management by tracking product availability and restocking shelves efficiently.
  • Collaborated with team members to create visually appealing product displays that attract customers.
  • Resolved customer inquiries and concerns promptly, ensuring a positive shopping experience.
  • Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.

Fitting Room Associate

1 Month
Marshalls | 04.2025 - 05.2025
  • Assisted customers in fitting room, ensuring comfort and satisfaction with merchandise.
  • Organized fitting room area, maintaining cleanliness and efficient workflow during peak hours.
  • Communicated product information effectively to enhance customer shopping experience.
  • Monitored fitting room usage, reporting any issues or maintenance needs promptly.
  • Supported loss prevention strategies by monitoring fitting room activities for potential theft.
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Organized clothing and accessories that customers had returned to fitting room desk.

Sales Associate

9 Months
JOANN Fabrics and Crafts | 08.2024 - 05.2025
  • Assisted customers in selecting fabrics and crafting supplies based on project needs.
  • Maintained organized sales floor, ensuring product displays were attractive and well-stocked.
  • Operated point-of-sale system efficiently, processing transactions accurately for customer satisfaction.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma

Northeast Guilford High School | McLeansville, NC | 06.2024

Bachelor of Science - Health Sciences

University of North Carolina At Greensboro | Greensboro, NC | 06.2030

Skills

Retail experience
Customer service
Detail-orientated
Teamwork and collaboration
Time management
Listening skills
Problem-solving
Verbal/written communication
Multi-tasking

Timeline

Beauty Consultant

Target
07.2025 - CurrentRead More

Fitting Room Associate

Marshalls
04.2025 - 05.2025Read More

Sales Associate

JOANN Fabrics and Crafts
08.2024 - 05.2025Read More

University of North Carolina At Greensboro

Bachelor of Science from Health Sciences
Read More

Northeast Guilford High School

High School Diploma
Read More
Shayla Graham