Shayla Malone

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Onboarded new employees with training and new hire documentation.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.

Provided care to labor and delivery mothers.

Provided care to newborns in nursery and NICU.

NICU staff RN who provided care to critically ill infants.

RN in high risk labor and delivery unit.

• Implementation of a 4 year risk management program.
• Increased patient satisfaction scores to 100th percentile.
• Worked side by side with the OB team. Maintaining a productive working relationship.
• Collaboratively worked with the providers and nursing staff to maintain a primary caesarean rate of below 10%.
• Managed a 7 FTE nursing pool.

• Managed infection control and critical incidents and made procedural changes and improvements.
• Oversaw all financial transactions and management functions, strategically managing the operating budget.
• Developed and updated policies and procedures.
• Responsible for the wellbeing of the mother and infant during and following birth.
• Coordinated and prepared patients and families for discharge.

• Responsible for the wellbeing of the mother and infant during and following birth.
• Prepared families for transition from hospital to home with support and education.
• Aided new mothers with breastfeeding.
• Administered prescribed medications and monitored vital signs.
• Monitored fetal heart rate patterns, identified abnormalities and communicated these to the provider.
• Provided pre-, intra-, and post-operative care to patients undergoing cesarean section.

• Prenatal and Postpartum intake
• Venipunctures and immunizations
• Nurse triage
• Patient education
• EKG's
• Assisted the doctors with various procedures.