Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shayla Muse

Slidell,US

Summary

I'm a positive, creative, and hardworking individual seeking to help others in any way I can. In a fast-paced environment, I'm highly organized and efficient. I can communicate effectively with clients and stakeholders at all levels of an organization. In a sales environment, I'm an energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. I'm a respectful contributor talented in filling and facing and organizing products to maintain department standards. A hardworking and punctual individual, recognized for consistently receiving high ratings on customer feedback surveys.

Overview

2
2
years of professional experience

Work History

Sales Associate

Aldo Group
Metairie, LA
05.2024 - 08.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.

Volunteer

City Blossoms
Washington, DC
04.2024 - 05.2024
  • Cleaned up the community and restored gardens.
  • Distributed clothes and food to those in the community.
  • decorations making for community events

Volunteer

Bread for the City
Washington, DC
04.2024 - 05.2024
  • food packaging and distribution
  • arrange clothing donations
  • garden maintenance

Volunteer

Community Family Life Services
Washington, DC
04.2024 - 05.2024
  • set up supplies
  • pack and distribute hygiene products
  • childcare helper
  • help those in need select clothing
  • separate and organize items to be distributed
  • community clean up

Sales Clerk

Howard University Barnes & Noble Bookstore
Washington, DC
01.2023 - 04.2023
  • Kept up to date on available products, store promotions, and customer service policies to better assist with any need
  • Followed safety protocols when transporting merchandise to different areas of the store to avoid item damage
  • Prepared items for sales floor stocking by affixing tags and preparing pallets
  • Assisted customers in finding merchandise and promoted key items by answering questions about products and services
  • Improved the customer service experience by responding quickly and effectively to common problems
  • Designed and built product displays to attract customers to new products, resulting in a increase in total weekly sales.

Sales Cashier

Howard University Barnes & Noble Bookstore
Washington, DC
01.2023 - 04.2023
  • Provided unparalleled, quick service to more than customers in a busy environment
  • Ensured accuracy by reconciling the cash drawer and replenishing the cash and coins required for transactions
  • Checked customer prices and processed sales by scanning barcodes
  • Wrapped and bagged items for customers to protect them from damage and make them easier to transport
  • Bagged merchandise with care and efficiency to minimize damage.

Education

High School Diploma -

Crescent City Christian School
Metairie, LA
05.2022

Some College (No Degree) - Human Performance

Howard University
Washington, DC

Skills

  • Time management
  • Customer service
  • Display design
  • Organized
  • Dependable and reliable
  • Active listening
  • Cheerful and energetic
  • Effective team player
  • Performance improvement
  • Excellent multi-tasker
  • Cash register operations
  • Microsoft Word
  • Cash Handling
  • Filing

Additional Information

I'm observant and helpful. I'm a quick learner and not afraid to ask questions.

Timeline

Sales Associate

Aldo Group
05.2024 - 08.2024

Volunteer

City Blossoms
04.2024 - 05.2024

Volunteer

Bread for the City
04.2024 - 05.2024

Volunteer

Community Family Life Services
04.2024 - 05.2024

Sales Clerk

Howard University Barnes & Noble Bookstore
01.2023 - 04.2023

Sales Cashier

Howard University Barnes & Noble Bookstore
01.2023 - 04.2023

High School Diploma -

Crescent City Christian School

Some College (No Degree) - Human Performance

Howard University
Shayla Muse