Skills
Summary
Work History
Education
Generic

Shayla Nguyen

Mendota Heights,MN

Skills

  • Relationship Building and Management
  • Communication Skills
  • Adaptability
  • Team Player/Collaborative
  • Strong Work Ethic
  • Artistic/Creative
  • Social media promotion
  • Appointment coordination

Summary

Dynamic and dedicated customer service professional with a diverse background in waitressing and hairstyling. Known for a warm demeanor and exceptional communication skills, thriving in fast-paced environments. Reliable and quick to adapt, consistently exceeding expectations to contribute to team success. Passionate about creating positive client experiences and fostering strong relationships.

Work History

Hairstylist

Trendi Salon & Spa
Woodbury, MN
2021 - Current
  • Researched market trends, stayed updated on current hair trends, techniques, and product knowledge
  • Ensured a positive, comfortable experience for every client
  • Worked efficiently in a fast-paced salon environment while delivering high-quality results
  • Built strong client relationships and maintained a loyal customer base
  • Developed seasonal trend collections, showcasing innovative styles that attracted new clientele.
  • Streamlined appointment scheduling processes, improving overall operational efficiency in the salon.

Caterer

A'Britain Catering
Farmington, MN
01.2018 - 01.2021
  • Trained workers in food prep, sanitation, and safety procedures
  • Observe and evaluate workers and work procedures to ensure quality standards and service
  • Prepare a variety of foods, such as meats, vegetables and desserts
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Coordinated logistical aspects of event setup and breakdown, minimizing disruptions to clients'' schedules.

Waitress

Mizzumi Sushi
Lakeville, MN
01.2016 - 01.2019
  • Used POS systems to process orders and payment
  • Trained new waitstaff on menu items and service protocols, fostering a knowledgeable team environment.
  • Managed multiple tables efficiently, balancing customer needs while maintaining high service standards.
  • Resolved customer complaints promptly, improving guest retention and restaurant reputation.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

High School -

Farmington High School
01.2019

Associate of Applied Science -

Dakota County Technical College
Rosemount, MN
12-2027

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