Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

Shayla Reyes

Hempstead

Summary

Developed critical skills in supportive and compassionate care environment, seeking to transition into new field. Demonstrated ability to provide individualized support and effectively manage challenging situations. Positive, upbeat, and dedicated to providing compassionate care, recognized for strong interpersonal abilities and supportive nature. Committed to enhancing quality of life for those supported and fostering inclusive, respectful environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Direct Support Professional

AHRC Citizens
06.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.

Cashier/ Associate

Marshalls
09.2021 - 04.2022


  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

WingStop
04.2021 - 09.2021
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Welcomed customers and helped determine their needs.

Associate

Fulton Florist & Party Supply
06.2020 - 12.2020
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Arts - Sociology

Queens College
05.2026

High school diploma -

The Academy Charter School
06.2022

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Team collaboration
  • Client documentation
  • Relationship building
  • Compassionate caregiving

Personal Information

Date of Birth: 08/26/04

Certification

  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Direct Support Professional

AHRC Citizens
06.2024 - Current

Cashier/ Associate

Marshalls
09.2021 - 04.2022

Cashier

WingStop
04.2021 - 09.2021

Associate

Fulton Florist & Party Supply
06.2020 - 12.2020

High school diploma -

The Academy Charter School

Bachelor of Arts - Sociology

Queens College

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Shayla Reyes