Shayla Williams
Fort Myers,FL
Summary
Versatile Operations Specialist successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Reliable enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
5
5
years of professional experience
Work History
Transit Operation Specialist
Lee Tran
05.2022 - Current
- Provided training and mentorship to junior staff members, contributing to overall team success.
- Analyzed data trends to identify opportunities for improvement in operational performance metrics.
- Ensured compliance with industry regulations, minimizing risk exposure for the organization.
- Improved operational efficiency by streamlining processes and implementing new workflow strategies.
- Gathered, organized and input information into digital database.
Pharmacy Technician
North Fort Myers Prescription Shop
08.2019 - 04.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Education
High School Diploma -
South Fort Myers High School
Fort Myers, FL10.2018
Skills
- Workforce Planning
- Incident Management
- Scheduling Coordination
- Operational Efficiency
- Process Improvement
- Planning and coordination
- Improvement plan knowledge
- Customer Service
Timeline
Transit Operation Specialist
Lee Tran
05.2022 - Current
Pharmacy Technician
North Fort Myers Prescription Shop
08.2019 - 04.2022
High School Diploma -
South Fort Myers High School
Similar Profiles
Anthony FedericiAnthony Federici
Fixed Route Bus Driver at Lee Tran ServicesFixed Route Bus Driver at Lee Tran Services
Cao TranCao Tran
Marketing Specialist & Business Consultation at Cao Tran Digital ServicesMarketing Specialist & Business Consultation at Cao Tran Digital Services
Billy ReederBilly Reeder
Maintenance Tech II at Dis-Tran SteelMaintenance Tech II at Dis-Tran Steel
Edward RogersEdward Rogers
Customer Service Representative at Purple Rain Vape And SmokeCustomer Service Representative at Purple Rain Vape And Smoke
Nicole RiosNicole Rios
Practice Manager/COO at Palo Alto Laser And Skin CarePractice Manager/COO at Palo Alto Laser And Skin Care