Shawna Hultberg

• Analyzed data trends to identify opportunities for improvement in operational performance metrics.
• Provided training and mentorship to junior staff members, contributing to overall team success.
• Improved operational efficiency by streamlining processes and implementing new workflow strategies.
• Enhanced team productivity with effective communication and collaboration strategies.

November 2017- Present

• Handled all financials within the department.
• Cultivated safe and structured work environment.
• Onboarded/mentored many associates.
• Ensured inventory control, accurate order writing.
• Designed for many large scale events such as;

WSU Sorority Bid Week, The Spokane Wedding Shows, The Spokane Tribe Casino, grand openings, and weddings.

• Increased sales by 700% since 2017.

• Responsible for all product order writing.
• Increased sales and controlled shrink to protect profits.
• Processed all accounting and financial paperwork.
• Mentor/coached/trained sales associates.
• Consulted with clientele to discuss special occasions.

Worked in many departments and achieved many skills:

• Courtesy/Helper clerk (August 2001-December 2003)
• Deli/Bakery/Starbucks/Fuel/Floral clerk/bookkeeper (January 2004-May 2004)
• Head Bookkeeper (June 2004-March 2006)
• Food Clerk/Floral Clerk (March 2006- February 2009)
• Floral Manager ( February 2009- May 2016)