Shaylagh Connolly
Fishkill
Summary
A strong leader with a focus on detail and a passion for empowering teams to achieve excellence. Expertise in managing projects and mentoring staff, balancing high expectations with empathy to drive results. Accomplished Sales Associate with years of retail experience, known for creating positive customer interactions and leveraging product knowledge. Proficient in store operations, including merchandising and payment processing, with a reputation for reliability and strong organizational skills.
Overview
10
10
years of professional experience
Work History
Beauty Advisor
Sephora
Poughkeepsie
10.2025 - Current
- Provided personalized beauty consultations to enhance customer experience.
- Demonstrated product application techniques to educate clients on cosmetics.
- Assisting in restocking
- Created a positive shopping experience for each customer through effective communication skills.
- Assist in customer transactions and processing payments efficiently.
- Maintaining the cleanliness and organization of the sales floor and testing areas.
Assistant Manager
Smoothie King
03.2021 - 10.2025
- Managed employee scheduling, hiring, and training to optimize workforce efficiency.
- Handled cash transactions and performed weekly inventory audits.
- Resolved employee conflicts to maintain a positive work environment.
- Delivered exceptional customer service to enhance client satisfaction.
- Led team operations as Shift Lead to ensure smooth daily functions.
- Oversaw and supported all staff activities to promote productivity.
- Facilitated effective communication among team members and management.
Babysitter
Families In The Community
Fishkill
01.2016 - 01.2023
- Provided meals for children, ensuring proper nutrition.
- Communicated effectively with parents about children's routines and progress.
- Assisted with homework to support academics.
- Engaged children in entertaining activities.
Florist
Privately Owned
Fishkill
02.2022 - 06.2022
- Designed floral arrangements for weddings and funerals.
- Conducted wedding consultations to understand client preferences.
- Delivered floral arrangements to ensure timely setup for events.
Education
Associate of Science - Criminal Justice and forensics investigation
Dutchess Community College
Poughkeepsie, NY12.2025
High School - Academic Business
John Jay Senior High School
Hopewell Junction, New York01.2021
Skills
- Customer service
- Training and employee development
- Communication effectiveness
- Conflict resolution skills
- Detail oriented approach
- Team collaboration and building
- Time management proficiency
- Quality assurance methods
- Clear communication abilities
- Empathetic customer interactions
- Upselling techniques and strategies
- Engagement with customers
- Coordination of sales efforts
- Expertise in visual merchandising
- Planning promotional activities
- Promotion of events and activities
- Management of inventory control
- Awareness of beauty trends and products
Volunteer Experience
- St. Columba Church, Altar Rosary Society
- Blood Drives, Volunteer
- School Volunteer Work, Volunteer
Awards
- National Junior Honor Society
- Patricia D. Amato award 3 years in a row
- High Honor roll 4 years in a row
- College GPA award
- Dean's list
- President's list
References
References available upon request.
Timeline
Beauty Advisor
Sephora
10.2025 - Current
Florist
Privately Owned
02.2022 - 06.2022
Assistant Manager
Smoothie King
03.2021 - 10.2025
Babysitter
Families In The Community
01.2016 - 01.2023
Associate of Science - Criminal Justice and forensics investigation
Dutchess Community College
High School - Academic Business
John Jay Senior High School