Shaylee Parker
Cairo,WV
Summary
Experienced in professional setting requiring strong customer service and administrative skills, looking to transition into new field. Developed abilities in managing client interactions and resolving issues effectively. Seeking to leverage these transferrable skills in new and challenging environment.
Overview
4
4
years of professional experience
Work History
Front Desk Clerk
Holiday Inn
Ellenboro, WV
07.2023 - 09.2023
- Checked guests in and out when needed and also dealt with all the cleaning and sometimes room service when requested.
Cashier/Customer Service
Shop 'n Save
Harrisville, WV
08.2022 - 02.2023
- I worked cashier and also was on the floor stocking.
Cashier
GoMart
Ellenboro, WV
07.2025 - Current
- Assisted customers with inquiries, providing product information and support.
- Collaborated with team members to ensure optimal store operations during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
High school diploma - undefined
Ritchie County High School
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cleaning and sanitizing
Customer service excellence
Written and verbal communication
Proficient in software
Multitasking and organization
Organizational growth
Clear communication
Assessments
- Administrative assistant/receptionist — Proficient
- April 2024
- Using basic scheduling and organizational skills in an office setting
- Full results: Proficient
- Retail customer service — Proficient
- February 2024
- Responding to customer situations in a retail setting
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Cashier
GoMart
07.2025 - Current
Front Desk Clerk
Holiday Inn
07.2023 - 09.2023
Cashier/Customer Service
Shop 'n Save
08.2022 - 02.2023
High school diploma - undefined
Ritchie County High School