Shaylee Tucker
North Port,FL
Summary
Highly motivated individual with 4+ years of automotive experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
5
5
years of professional experience
Work History
Assistant Service Manager
Hyundai Of Venice
07.2023 - Current
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Enhanced team efficiency by implementing streamlined procedures for daily operations.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
- Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
Assistant Service Manager
Gettel Automotive Family Of Dealerships
07.2020 - 05.2022
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Enhanced team efficiency by implementing streamlined procedures for daily operations.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
- Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
Bar Manager
Kava Culture Kava Bar
09.2018 - 07.2020
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Education
High School Diploma -
Sarasota ACCLERERATION ACADEMY
SarasotaSkills
- Database Administration
- Operational Improvements
- Operation Monitoring
- Service Planning
Timeline
Assistant Service Manager
Hyundai Of Venice
07.2023 - Current
Assistant Service Manager
Gettel Automotive Family Of Dealerships
07.2020 - 05.2022
Bar Manager
Kava Culture Kava Bar
09.2018 - 07.2020
High School Diploma -
Sarasota ACCLERERATION ACADEMY
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