Shaylee Wall
Magna,UT
Summary
Dedicated professional with experience at Garden Terrace Assisted Living Home, skilled in clinical documentation and HIPAA compliance. Known for compassion and attention to detail, I effectively trained staff and implemented personalized care plans, enhancing resident satisfaction and safety. Proven ability to adapt in fast-paced environments while maintaining high standards of care.
Overview
2026
2026
years of professional experience
Work History
CNA
Garden Terrace Assisted Living Home
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Collaborated with healthcare team to implement personalized care plans for residents.
- Trained new staff on resident care protocols and safety procedures effectively.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Customer Service Representative
Geek Squad - Best Buy
Magna, UT
08.2015 - 06.2018
- Documented customer interactions accurately in CRM system, maintaining detailed records for follow-up actions.
- Resolved escalated issues effectively, ensuring customer retention and loyalty through exceptional service.
Package Handler
Fedex
Magna, UT
09.2023 - 06.2024
- Operated material handling equipment to efficiently move packages within warehouse environment.
- Loaded and unloaded delivery trucks, ensuring accurate placement of packages for distribution.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Followed safety protocols to minimize hazards and ensure compliance with regulations.
- Scanned and tracked package shipments using warehouse management systems for inventory accuracy.
- Adapted quickly to new tasks and procedures in fast-paced warehouse environment to enhance productivity.
- Followed safety regulations to maintain safe work environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Delivery Driver
Cook Unity
West Jordan, UT
01.2025 - 09.2025
- Implemented best practices for handling food items during transport.
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS technology to optimize route planning and reduce delays.
- Navigated delivery routes efficiently to ensure timely arrival of meals.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Communicated with customers to provide updates on delivery status.
Education
High School Diploma -
Cyprus High
Magna UtSkills
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Clinical documentation
- Safety precautions
Timeline
Delivery Driver
Cook Unity
01.2025 - 09.2025
Package Handler
Fedex
09.2023 - 06.2024
Customer Service Representative
Geek Squad - Best Buy
08.2015 - 06.2018
CNA
Garden Terrace Assisted Living Home
High School Diploma -
Cyprus High