Shayleen Sepulveda
Kissimmee,FL
Summary
Dynamic manager with a proven track record at Family Dollar, excelling in customer service and team leadership. Successfully implemented process improvements at McDonald's, enhancing productivity and ensuring safety compliance. Skilled in time management and decision-making, I am committed to driving team success and achieving operational goals.
Overview
9
9
years of professional experience
Work History
Manager
Family Dollar
Kissimmee, FL
03.2021 - 09.2025
Assisted Store Manager with daily operations, emphasizing customer service, team development, and store upkeep.
Supervisor
McDonald's Restaurant
Orlando, FL
01.2017 - 11.2022
- Oversaw daily operations to ensure workflow efficiency and adherence to safety standards.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
High School Diploma -
Pedro Alvizu Campo
Puerto Rico Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Manager
Family Dollar
03.2021 - 09.2025
Supervisor
McDonald's Restaurant
01.2017 - 11.2022
High School Diploma -
Pedro Alvizu Campo