shaymus english
McDonald's Restaurant
Leonardtown,MD
1
year of professional experience
4
Languages
Adaptable food service professional with experience in dine-in, drive-thru, and takeout service. Skilled in multitasking, cash handling, and accurate order assembly. Known for strong communication, teamwork, and steady performance during busy shifts.
Work History
Food Service Worker
11 Months- Prepared menu items following food safety and quality standards
- Assembled orders accurately for dine-in, drive-thru, and takeout service
- Operated grills, fryers, and beverage equipment safely
- Restocked ingredients, supplies, and packaging to maintain steady service
- Supported team members during peak hours to keep workflow efficient
- Cleaned workstations, dining areas, and kitchen equipment to sanitary standards
- Followed cash handling and order procedures for consistent customer service
- Monitored food temperatures and holding times to maintain product freshness
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company.
- Greeted customers at the counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Increased repeat business with high standards of food quality and service.
- Improved team morale by organizing regular staff meetings and feedback sessions.
- Improved dining experience by maintaining a clean and organized eating area.
- Managed inventory levels to prevent shortages and reduce waste.
- Collaborated with kitchen staff to plan and execute special events without hitches.
- Enhanced team efficiency with streamlined food preparation processes.
- Implemented waste reduction strategies, contributing to cost savings.
- Fostered positive dining atmosphere by offering exceptional customer service.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
- Streamlined checkout process, reducing wait times for customers.
- Trained new staff on proper food handling and customer service techniques for better onboarding.lm'
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Reduced food preparation times by organizing workstations effectively.
- Conducted daily equipment checks to ensure operational efficiency.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed customer payments and balanced cash drawers.
- Kept the register accurate through correct billing, payment processing, and cash management practices.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Adjusted food preparation methods in accordance with customer requests.
- Utilized POS system to receive and process food and beverage orders.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Observed diners to respond to additional requests and determine when meal completed.
Education
Master of Science
Skills
Food preparation
Safe food handling
Cleaning and sanitation
Food storage practices
Food assembly
Food quality assessment
Food portioning control
Positive energy
Accurate order taking
Quick work
Interpersonal skills
Working quickly
Multitasking
Attention to detail
Productivity improvement
Fast-paced environment
Covid-19 safety protocols
ServSafe
Equipment maintenance
Inventory control
Complex Problem-solving
Problem-solving
Team oriented
Cross-functional teamwork
Physical stamina
Patient relations
Professional appearance maintenance
Strong work ethic
Quick learner
Working with diverse people
Staff training and development
Hospital operations
Patient care
Patient relations
Food service management
Customer engagement
Customer relations
Quality assurance
Waste management
Portion control
Relationship management
Grilling
Customer feedback analysis
Food service sales techniques
Menu item pricing strategies
Table setting expertise
Food service industry trends awareness
Friendly and outgoing
Hot table management
Cleaning and sanitizing
Food safety
Verbal and written communication
Conflict resolution
Basic math
Food pairing
Menu item pricing
Temperature control
Dishwashing and sanitization
Cooking procedures
Food allergy awareness
Waste and trash disposal
Hospital standards
Work station setup
Cash handling experience
Languages
French
Limited Working
Spanish
Limited Working
English
Full Professional
German
Limited Working
Interests
Community Cleanup
Enjoying the art of baking and pastry-making
experimenting with recipes.
Enjoy participating in exercise for overall physical and mental well-being.
Food Tourism
Baking
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Cooking
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Auto Repair/Restoration
Gym Workouts
I like working with my hands and fixing things.
Horseback Riding
Music
Watching Movies and TV Shows
I like looking at the stars and learning about constellations.
I participate in low-impact exercises to strengthen core muscles.
Martial Arts
Volunteering
DIY and Home Improvement
Video Gaming
Astrology
Augmented Reality (AR) Development
Strategy Games
Learning new cooking techniques and expanding my culinary skills.
High-Intensity Interval Training
Virtual Reality
Camping
Reading
Fashion and Style
I have a passion for photography and editing photos.
Swimming
Interior Design
Drawing and Painting
Food Photography
Passionate about balancing physical health with mental and emotional wellness.
Committed to improving personal fitness through regular participation in athletic conditioning.
Train Travel
Photography
Developing software
websites
and apps in various programming languages.
Fashion
Robotics
Timeline
Food Service Worker
McDonald's Restaurant
11.2025 - CurrentRead More
Leonardtown High School
Master of Science
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