Shayna Carver
Lakewood,CO
Summary
Customer-focused individual with a passion for delivering exceptional service, recognized for reliability and attention to detail. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Committed to exceeding guest expectations and enhancing team performance in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Bartender
The Gaylord of the Rockies
Aurora, Colorado
11.2024 - 08.2025
- Performed opening and closing duties including restocking supplies.
- Prepared and served a variety of cocktails and beverages.
- Maintained cleanliness and organization of bar area and equipment.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
Captain/Bartender/Service Staff
The Barn
Littleton, CO
03.2022 - 11.2024
- Ensured accuracy of register through precise payment processing
- Carry out complete opening, closing and shift duties to keep venue working efficiently and ready to meet company standards
- Coordinated the setup and breakdown of events
- Prepare and serve alcoholic and non alcoholic beverages to guests
- Upheld cleanliness of venue by consistently following service standards
- Provided assistance to guests during their visits to enhance their experience.
- Worked closely with kitchen staff to coordinate food service and timing.
- Partnered with kitchen team to support food service operations.
- Work as part of a fast paced team and assist coordinator and captain as needed
- Oversaw daily operations and staff management in a fast-paced restaurant environment.
- Delegated work to staff, setting priorities and goals.
Captain
Ken Caroyl Vista
Littleton, Colorado
01.2024 - 08.2024
- Led on-site event setup and teardown operations for seamless execution.
- Managed on-site staff, and timeline providing direction and support during events.
- Trained junior staff on event procedures and best practices for efficiency.
- Coordinated with vendors and kitchens staff to ensure a successful event.
Captain/Bartender/Banquet Server
Maggianos Little Italy
Centennial, Colorado
11.2022 - 01.2024
- Supervised daily restaurant operations to ensure exceptional guest satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Collaborated with kitchen staff to streamline food preparation processes.
- Prepared and served a variety of cocktails and beverages to customers.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints promptly to enhance overall satisfaction.
Caterer/Cashier
Gyros King
Edgewater, CO
06.2018 - 02.2026
- Delivered friendly, fast service to high-profile clients, enhancing their experience
- Took accurate orders for customers to ensure satisfaction
- Handle all cash and credit sales proficiently
- Supported event execution to ensure smooth operations
- Transported event equipment and service items to support seamless event execution
- Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
- Calculated accurate portion sizes when preparing meals for large groups.
- Verified safe and appropriate food temperatures and sanitary conditions of banquet and foodservice areas.
- Processed customer transactions accurately and efficiently at a busy fast-casual restaurant.
Skills
- Airport codes knowledge
- Strong attention to detail
- Airline industry experience
Timeline
Bartender
The Gaylord of the Rockies
11.2024 - 08.2025
Captain
Ken Caroyl Vista
01.2024 - 08.2024
Captain/Bartender/Banquet Server
Maggianos Little Italy
11.2022 - 01.2024
Captain/Bartender/Service Staff
The Barn
03.2022 - 11.2024
Caterer/Cashier
Gyros King
06.2018 - 02.2026