SHAYNA DARWIN
East Northport,NY
Summary
Creator-economy sales and growth professional experienced in scaling coaching revenue from $16K to $40K within three months and generating over $1M in high-ticket sales. Combines consultative selling and performance coaching to enhance the customer journey from acquisition to delivery.
Overview
7
7
years of professional experience
Work History
Founder & High-Ticket Sales Coach
Closed by Her
04.2025 - Current
- Launched a coaching offer and collected $16K in April, $18K in May, and $40K in June 2025: a 150% increase in monthly cash collected from month one to month three.
- Coached women in high-ticket sales on discovery, consultative communication, objection handling, follow-up, negotiation, and closing strategy, enhancing their sales capabilities.
- Translated call reviews and performance data into actionable plans that boosted confidence, consistency, and sales execution.
- Oversaw growth operations including lead generation, sales calls, CRM workflows, onboarding, client communication, program delivery, retention, and content, driving overall business efficiency.
- Worked remotely from a home office
Sales Manager
Closed by Her
04.2026 - Current
- Managed pipeline activity, client follow-up, team execution, and sales performance to drive results in a fast-paced remote environment.
- Coached representatives and tracked conversion, show-rate, activity, and cash-collected KPIs to uncover growth opportunities and enhance accountability.
- Executed contract agreements to establish and solidify client relationships.
- Remote
High-Ticket Sales Representative
Closed by Her
08.2025 - 03.2026
- Qualified prospects, uncovered needs, presented tailored solutions, negotiated terms, and closed high-value offers while maintaining accurate CRM activity to ensure a seamless sales process.
- Generated more than $1M in cash collected through consultative selling, relationship management, and structured follow-up.
- Developed and negotiated contracts with clients to secure mutually beneficial agreements and foster long-term partnerships.
- Remote
Hospitality & Customer Service
Various Employers
New York
01.2020 - 01.2025
- Provided high-volume customer service in fast-paced environments, handling transactions, resolving concerns, and collaborating with team members to ensure customer satisfaction.
Education
B.S. - Mathematics & Business
SUNY Oneonta
05-2026
Skills
- High-Ticket Sales
- Consultative Selling
- Sales Process Optimization
- CRM & Pipeline Management
- KPI Tracking
- Lead Follow-Up
- Client Relationship Management
- Onboarding & Retention
- Growth Operations
- Coaching & Enablement
- Content Strategy Development
- Offer Positioning
- SOPs
Personal Information
Title: CREATOR SALES | COACHING | GROWTH OPERATIONS
Accomplishments
- $40K monthly coaching cash collected by month three
- $1M+ cash collected in high-ticket sales
- 3 paid coaching programs purchased as a client
Timeline
Sales Manager
Closed by Her
04.2026 - Current
High-Ticket Sales Representative
Closed by Her
08.2025 - 03.2026
Founder & High-Ticket Sales Coach
Closed by Her
04.2025 - Current
Hospitality & Customer Service
Various Employers
01.2020 - 01.2025
B.S. - Mathematics & Business
SUNY Oneonta