Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Stephanie Mercer

Stephanie Mercer

Wheat Ridge,CO

Summary

I am an experienced operations manager with expertise in sales and content marketing, seeking to leverage the business and interpersonal skills I gained in the service and sales industries to accelerate my career with a reputable company that invests in its employees and aligns with my values.

Overview

10
10
years of professional experience
1
1
Certification

Work History

High Ticket Sales Representative

Wing Girl Method
02.2024 - Current
  • Achieved consistent closure of high-ticket sales between $5,000 and $15,000 by delivering tailored solutions for dating and relationship coaching.
  • Collaborated with marketing and product teams to align messaging, product positioning, and lead automation strategies.
  • Applied high-ticket methodologies, including consultative selling and objection handling, to facilitate quick decision-making.
  • Utilized CRM platforms such as HubSpot and GoHighLevel to manage leads and optimize sales funnels effectively.

High Ticket Sales Representative

Remote Royalty
05.2022 - 01.2024
  • Established sales team for startup coaching program, driving significant revenue growth.
  • Achieved average monthly sales of $70,000 in high-ticket programs as a closer.
  • Mentored community members on effective sales strategies and buyer psychology.
  • Conducted onboarding calls and 1:1 training sessions during staff turnover to maintain performance.

Business Owner/Operator

Jimmy Johns Subs
01.2020 - 08.2021
  • Optimized spending through labor budgeting and inventory purchasing to control costs.
  • Evaluated performance and market data to enhance operations and forecast requirements.
  • Implemented extensive onboarding system for hiring and training employees and managers.
  • Established internal policies to maintain efficiency and responsiveness to demands.
  • Assigned tasks based on employee strengths, experience, and skills for optimal performance.
  • Directed marketing initiatives to introduce new products and increase visibility.
  • Created monthly P&L sheets using Microsoft Excel for financial tracking.
  • Resolved customer complaints with patience and understanding to ensure satisfaction.

General Manager

Jimmy Johns Subs
12.2015 - 12.2019

Education

Some College (No Degree) -

Eastern Michigan University
Ypsilanti, MI

Skills

  • Content marketing
  • Consultative selling
  • Customer relationship management
  • Sales funnel optimization
  • Training and mentoring
  • Customer satisfaction
  • Social media strategy
  • High-ticket sales

Certification

  • Graduated from two sales training academy's. (Jeremy Minor and Grant Cardone)

Timeline

High Ticket Sales Representative

Wing Girl Method
02.2024 - Current

High Ticket Sales Representative

Remote Royalty
05.2022 - 01.2024

Business Owner/Operator

Jimmy Johns Subs
01.2020 - 08.2021

General Manager

Jimmy Johns Subs
12.2015 - 12.2019

Some College (No Degree) -

Eastern Michigan University

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