Shayna Hess
Kalamazoo,MI
Summary
Driven Senior Consultant with 8 years' experience in the Human Resources field. Adept in collaborative problem solving, risk management and creative solutions. Passionate about building relationships and bringing changes in human resources.
Overview
8
8
years of professional experience
Work History
Human Capital Senior Consultant
Deloitte Consulting LLP
05.2022 - Current
- Leading a workstream of 5 team members in the implementation of an HR System using well-documented requirements to ensure accuracy and compliance.
- Acted as a central point of contact for client management, fostering strong relationships and ensuring seamless collaboration.
- Provided valuable coaching and support to reports and colleagues, enhancing their understanding and implementation of HR policies and practices
- Demonstrated a deep understanding of client challenges, making informed decisions within organizational guidelines and policies, ensuring alignment with project objectives.
Human Capital Consultant
Deloitte Consulting LLP
10.2020 - 05.2022
- Successfully facilitated and led a series of project design workshops and presentations, resulting in the identification of 1000+ HR technology requirements
- Contributed to the streamlining and automating 14 HR processes utilizing technology, improving efficiency and reducing manual workload.
- Worked autonomously and took accountability for decisions and outcomes, consistently exceeding performance expectations and receiving recognition for contributions to the project's success.
Human Resources Advisor
PPG Industries
11.2019 - 10.2020
- Utilized HR technical proficiencies and core HR competencies to coach and guide 20+ managers in driving continuous improvements, contributing to the evolution of HR processes and practices.
- Executed talent initiates such as succession planning, core jobs assessment using various analytical tools, facilitating data-driven decision-making within the organization.
- Provided crucial support for the annual year-end cycle, including report generation, data migration/verification, and continuous communication ensuring smooth and compliant year-end processes.
Human Resources Information Systems Analyst
PPG Industries
05.2018 - 11.2019
- Successfully managed the implementation of a large-scale HR transformation, resulting in a successful Workday and ServiceNow project impacting 47,000+ employees globally
- Translated HR requirements into actionable plans and deliverables, leading to a successful implementation of 500+ HR technology requirements
- Developed and executed a comprehensive training and testing for 15 HR process areas, resulting in a reduction of issues for go-live
- Successfully contributed to project completion, consistently meeting or exceeding agreed-upon targets through effective time management and collaboration with cross-functional teams.
Labor Relations Co-op
American Axle & Manufacturing
01.2016 - 04.2018
- Played a crucial role in supporting the Labor Relations function, providing coaching to managers and support to employees for a population of over 1200 staff
- Maintained a high level of confidentiality and handled sensitive information appropriately, ensuring compliance with legal and ethical standards.
- Led internal audit process for employee record retention requirements, achieving timely closure of observations and maintaining compliance with established deadlines.
Education
Master of Social Science - Human Resources And Labor Relations
Michigan State University
East Lansing, MI04.2019
BBA - Human Resource Management
Western Michigan University
Kalamazoo, MI05.2017
Associate of Arts - General Studies
Kalamazoo Valley Community College
Kalamazoo, MI08.2016
Skills
- Consulting
- Digital Transformation
- Human Resources Management
- Project Management
- Adaptability
- Relationship Building
- Problem Solving
- Team Leadership
- Active Listening
- Decision Making
Honors Skills Activities
- International Study Abroad, South Korea, MSU - May 2018
- Recipient, Nancy and Dave Hanslowe Endowment, MSU - October 2017
- VP of Operations, Phi Chi Theta; WMU Chapter - Sept. 2015- April 2017
- VP of Awards, Society of Excellence in Human Resources; SHRM Affiliated - Sept. 2015- April 2017
- Recipient, Haworth Department of Management STAR Award, WMU - April 2017
Timeline
Human Capital Senior Consultant
Deloitte Consulting LLP
05.2022 - Current
Human Capital Consultant
Deloitte Consulting LLP
10.2020 - 05.2022
Human Resources Advisor
PPG Industries
11.2019 - 10.2020
Human Resources Information Systems Analyst
PPG Industries
05.2018 - 11.2019
Labor Relations Co-op
American Axle & Manufacturing
01.2016 - 04.2018
Master of Social Science - Human Resources And Labor Relations
Michigan State University
BBA - Human Resource Management
Western Michigan University
Associate of Arts - General Studies
Kalamazoo Valley Community College
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