Shayna Neely
Anderson,SC
Summary
Dynamic professional with a strong background in patient care and operational management, previously at SUBWAY® Restaurants. Proven ability to enhance customer satisfaction and streamline processes, leveraging time management and compassion. Skilled in inventory management and fostering team collaboration, driving efficiency and quality in service delivery.
Overview
2027
2027
years of professional experience
Work History
CNA
Home Health Aid
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization in patient environments, promoting hygiene.
- Documented patient care accurately in electronic health records for continuity of care.
General Manager
SUBWAY®Restaurants
Anderson, SC
06.2025 - 04.2026
- Streamlined daily operations to enhance overall efficiency and customer satisfaction.
- Led team training initiatives, improving service delivery and employee performance.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Developed promotional strategies to increase local engagement and boost sales revenue.
- Coordinated supply chain logistics, ensuring timely delivery of products and materials.
- Analyzed financial reports to identify trends and drive cost-effective decision-making.
- Cultivated a positive work environment, enhancing staff morale and retention rates.
- Established quality control measures to maintain high standards in food safety and preparation processes.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
Cook
B&B Restaurant
Anderson, SC
01.2024 - 07.2025
- Prepared and cooked menu items to meet established quality standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management and stock rotation for freshness.
- Collaborated with team members to ensure timely food service during peak hours.
- Followed safety and sanitation protocols to comply with health regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
GED -
Jefferson County High
Jefferson City, TN05.2005
Skills
Time management
Patient care
Compassion and empathy
Timeline
General Manager
SUBWAY®Restaurants
06.2025 - 04.2026
Cook
B&B Restaurant
01.2024 - 07.2025
CNA
Home Health Aid
GED -
Jefferson County High