Shayna Overcash
Concord,NC
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
12
12
years of professional experience
Work History
Store Manager
South Beach Tanning Company
03.2015 - 02.2024
- Created weekly work schedules for store personnel.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Assistant Manager
Maurices
07.2015 - 10.2017
- Developed relationships with customers by providing knowledgeable advice about products.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Assisted in setting up displays for new merchandise.
Teller
Wells Fargo
Charlottte , NC
12.2014 - 06.2015
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Answered customer inquiries regarding bank products and services.
- Balanced cash drawers on a daily basis.
- Identified opportunities to refer customers to other areas of the bank for additional services.
Sales Support
JCPenny
10.2011 - 11.2014
- Created displays to attract customers attention and boost sales.
- Verified stock levels and replenished items on shelves.
- Filled out paperwork related to receiving goods or returning items.
- Unloaded shipments from delivery trucks and inspected for damages.
Education
High School Diploma -
CCCC
Sanford, NCSkills
- Recruiting and Hiring
- Leadership Development
- Training and mentoring
- Multitasking and Organization
- Shift Scheduling
- Supply Ordering
- Team Development
- POS Systems
- Advertising and marketing
- Bank and Safe Deposits
Personal Information
Title: Manager
References
Available upon request.
Timeline
Assistant Manager
Maurices
07.2015 - 10.2017
Store Manager
South Beach Tanning Company
03.2015 - 02.2024
Teller
Wells Fargo
12.2014 - 06.2015
Sales Support
JCPenny
10.2011 - 11.2014
High School Diploma -
CCCC
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