Shayna Stoney
Riverside,NJ
Summary
Experienced Cluster Market Leader with over a decade of expertise in finance, management, and banking. Proficient in regulatory compliance, relationship management, and driving branch productivity to enhance customer satisfaction. Adept at fostering community engagement and passionate about strategic financial planning to fuel local economic growth through innovative solutions.
Overview
11
11
years of professional experience
Work History
Cluster Market Leader, AVP
Truist Bank
Philadelphia, PA
08.2019 - Current
- Oversaw risk management and ensured adherence to policies and procedures
- Increased branch productivity by providing coaching, training, and identifying growth opportunities
- Evaluated employee performance, delivered feedback, and provided coaching for ongoing improvement
- Improved branch visibility and community involvement to achieve CRE objectives
- Formulated and implemented strategic plans for business owners, assisting in achieving financial goals and stimulating local economic development
Branch Manager, AVP
PNC
New Jersey
12.2018 - 08.2019
- Led a team of employees in exceeding quarterly sales goals through targeted marketing strategies and client relationship building
- Implemented cost-saving initiatives that resulted in a decrease in operational expenses
- Developed and executed a comprehensive training for new hires, resulting in increase in employee retention rates
Branch Team Leader
Truist Bank
Moorestown, New Jersey
04.2014 - 12.2018
- Conducted regular meetings with staff to discuss progress towards goals.
- Provided guidance, training and mentoring to staff members.
- Developed strategies for increasing sales and profitability of the branch.
- Ensured compliance with all applicable laws and regulations.
- Evaluated employee performance through regular reviews and feedback sessions.
Education
Bachelors - Business
Thomas Edison
NEW JERSEYSkills
- Strategic Planning
- Team Leadership
- Customer Satisfaction
- Marketing
- Brand Awareness
- Risk Management
- Management
- Sales Strategies
- Business Development
Volunteer Experience
Present, Volunteer, Hope work, Philadelphia, PA, Solicited donations from various sources to support the organization's initiatives, Conducted financial education workshops for community members, Assisted individuals with interview preparation to enhance their job search prospects
Timeline
Cluster Market Leader, AVP
Truist Bank
08.2019 - Current
Branch Manager, AVP
PNC
12.2018 - 08.2019
Branch Team Leader
Truist Bank
04.2014 - 12.2018
Bachelors - Business
Thomas Edison