Shayne Christensen
American Fork,UT
Summary
Dynamic bartender with a proven track record at Porcupine Pub & Grille, excelling in customer service and responsible alcohol service. Recognized for enhancing guest experiences through effective communication and strong multitasking skills. Successfully implemented inventory management practices, reducing waste and optimizing supply use while training new staff to uphold high service standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Porcupine Pub & Grille
Cottonwood Heights, UT
01.2016 - Current
- Prepared and served a variety of beverages in fast-paced environment.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Responded promptly to customer inquiries, providing recommendations based on preferences.
- Processed cash and credit transactions accurately, ensuring balanced registers at end of shifts.
- Assisted in training new bartenders on standard operating procedures and drink recipes.
- Implemented inventory management practices to reduce waste and optimize supply use.
Host
Charlie Chows
Salt Lake City, UT
12.2014 - 12.2015
- Greeted and seated guests, managing flow to enhance dining experience.
- Coordinated reservation schedules, optimizing seating arrangements for efficiency.
- Trained new hosts on operational procedures and customer service standards.
- Assisted in managing waitlists, effectively communicating estimated wait times to guests.
Education
High School Diploma -
Rockwell Charter High School
Eagle Mountain, UT05.2013
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Responsible alcohol service
- Service-oriented mindset
- Clear and effective communication
Certification
- Food Handler Permit
- Alcohol License
Timeline
Bartender
Porcupine Pub & Grille
01.2016 - Current
Host
Charlie Chows
12.2014 - 12.2015
High School Diploma -
Rockwell Charter High School