Shayne Powell
Cave Creek,AZ
Summary
Developed strong customer service and problem-solving skills in fast-paced retail environments. Adaptable and quick to learn new systems and procedures, maintaining focus on efficiency and customer satisfaction. Seeking to transition skills into new field to continue professional growth and contribute positively to a team.
Overview
3
3
years of professional experience
Work History
Front End Assistant/Cart Crew Member
Costco Wholesale
08.2023 - Current
- Boxed up groceries
- Went on box runs
- Worked as a team player
- Communicated needs to other employees
- Collected and moved shopping carts to their rightful place
- Brought lines of carts inside
- Covered gas breaks
- Helped load groceries into cars
Barback/Bartender Assistant (Seasonal: Summer)
The Blue Pelican Inn
05.2022 - 07.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Learned how to make wide variety of mixed drinks.
- Greeted customers and provided friendly, knowledgeable service.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
Front of House Employee (Seasonal: Winter)
Knead Luv Bakery and Café
12.2022 - 01.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
Host/Busboy (Seasonal: Summer)
The Nest Sports Bar and Grill
05.2021 - 07.2022
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Pro Shop Clerk (Seasonal: Summer)
The Chief Golf Course
05.2021 - 07.2022
- Managed tee-time reservations efficiently, optimizing course usage while minimizing wait times for players.
- Maintained a clean and visually appealing store environment, ensuring a welcoming atmosphere for patrons.
- Provided exceptional service to members, fostering long-lasting relationships and repeat business.
- Contributed to an efficient workplace environment by effectively managing multiple tasks and prioritizing responsibilities as needed.
- Handled cash register transactions accurately, ensuring proper accounting for all sales activities.
- Performed cash, card, and check transactions to complete customer purchases.
Greens Keeper (Seasonal: Summer)
The Chief Golf Course
05.2021 - 07.2021
- Contributed positively to the overall golfer experience with consistently well-maintained bunkers and hazard areas.
- Increased golfer satisfaction with diligent attention to detail in maintaining greens, tees, and fairways.
- Improved turf health by implementing sustainable fertilization and aeration practices.
- Maintained pristine conditions of golf courses, ensuring optimal playability and enhancing player satisfaction.
- Ensured safety and aesthetic appeal of course, trimming trees and repairing turf damages.
Education
Bachelor of Arts - Media, Arts, And Sciences
Arizona State University
Tempe05.2023
Skills
- Adobe Creative Suite
- Git proficiency
- Customer Assistance
- Time management skills
- Organizational abilities
- Customer Relations
Timeline
Front End Assistant/Cart Crew Member
Costco Wholesale
08.2023 - Current
Front of House Employee (Seasonal: Winter)
Knead Luv Bakery and Café
12.2022 - 01.2023
Barback/Bartender Assistant (Seasonal: Summer)
The Blue Pelican Inn
05.2022 - 07.2023
Host/Busboy (Seasonal: Summer)
The Nest Sports Bar and Grill
05.2021 - 07.2022
Pro Shop Clerk (Seasonal: Summer)
The Chief Golf Course
05.2021 - 07.2022
Greens Keeper (Seasonal: Summer)
The Chief Golf Course
05.2021 - 07.2021
Bachelor of Arts - Media, Arts, And Sciences
Arizona State University
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