Shayne Scranton
Houston,TX
Summary
To obtain employment with a company that allows for professional growth and theopportunity to utilize my current skills while learning new skills and helping the organizationby being productive. Diligent professional with experience in route planning and analysis,shipping/receiving and logistics. Frequently praised as efficient by peers, I can be reliedupon to help your team achieve its goals. Ambitious individual with strong organizational andmultitasking skills, as well as an aptitude for technology. Ready to apply knowledge andskills to any challenge.
Overview
2024
2024
years of professional experience
Work History
Delivery Driver
Creative Style Furniture
Houston TX
08 2024 - 12 2024
- Loading and unloadingEnsuring the correct items are loaded into the truck, and then loading and unloading the furniture into the delivery vehicle
- TransportingSafely transporting the furniture to the customer's location without damaging it
- DeliveringDelivering the furniture to the customer's home or office, and sometimes setting up or building the pieces
- Removing old furnitureRemoving and transporting away any old furniture from the customer's location
- Planning routesPlanning daily routes and scheduling deliveries to ensure the work is completed on time
- Checking ordersChecking client orders to ensure the correct items are loaded
Warehouse Worker/Delivery Driver Helper
Blackmon Mooring
Houston, TX
08.2023 - 02.2024
- Loaded, unloaded and packed furniture due to being water damaged and stored in the company’s warehouse until restoration services were completed
- Helped with the initial cleanup at the customer’s residences
- Traveled to various areas of the city in order to help with the restoration cleanup process
- Followed safety protocols and guidelines per the company’s policy
- Attended work with no attendance nor any punctual issues
- Always worked as a team player.
Warehouse Loader
Diamond Modern Furniture
Houston, TX
08.2022 - 02.2023
- Loaded and unload trucks daily, delivered furniture to the company's warehouse, maintaining stocks and inventory in warehouse, keeping records of items and following safety procedures
- Delivered furniture to customer's residences
- Assembled furniture when needed
- Committed to delivering excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Troubleshot minor problems and reported larger technical issues
- Focused on learning new skills and staying updated with industry changes
- Responded quickly to meet customer needs and resolve problems
- Met deadlines while maintaining high-quality deliverables
- Worked with coworkers to complete tasks
- Provided assistance to customers with loading/unloading cargo onto their vehicles if required.
Customer Service Associate
XL Parts
Houston, TX
03.2020 - 07.2022
- Received and stocked automotive parts Assembled customer's orders from the stockroom
- Responsible for receiving and stocking automotive parts
- Recorded amounts of items received or distributed
- Troubleshot minor problems and reported larger technical issues
- Provided efficient and courteous service to customers at all times
- Identified ways to improve efficiency in operations and implemented process changes
- Committed to delivering excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Coordinated with other departments to verify customer order fulfillments.
Warehouse Loader
FedEx
Houston, TX
08.2018 - 03.2020
- Loaded and unloaded packages, Moved freight, stock, and other materials to and from storage areas
- Cleaned and maintained the warehouse in compliance by OSHA
- Participated in safety trainings and organized warehouse space
- Provided efficient and courteous service to customers at all times
- Participated in ongoing training to enhance own job skills and knowledge
- Organize stocks and maintain inventory
- Inspect products for defects and damages
- Examine ingoing and outgoing shipments
- Received, unload and place incoming inventory items appropriately.
Customer Service Representative
Goodwill of Houston
Houston, TX
11.2015 - 06.2018
- Maintained accurate records of donations and receipts to all donors
- Provided excellent customer service
- Assisted customers with finding items as well as loading and unloading merchandise
- Placed inventory on the sales floor in a timely manner
- Maintained by keeping production supplies available
- Handled customer complaints and inquiries in a courteous and efficient manner
- Developed strong customer relationships and loyalty through effective communication
- Addressed customers courteously using suitable methods and problem-solving skills
- Met daily customer service quotas with a focus on quality
- Followed up with customers regarding product functionality and overall satisfaction.
Education
Diploma -
Robert E. Lee High School
Houston, TXJAN.2011
Skills
- Receiving Support
- Packing Production
- Truck Loading
- Stock Rotation
- OSHA Standards
- Customer Needs Assessments
- Customer Satisfaction
- Production Efficiency
- Safety Monitoring
- Delivery Driver Helper
Personal Information
Name & contact
Timeline
Warehouse Worker/Delivery Driver Helper
Blackmon Mooring
08.2023 - 02.2024
Warehouse Loader
Diamond Modern Furniture
08.2022 - 02.2023
Customer Service Associate
XL Parts
03.2020 - 07.2022
Warehouse Loader
FedEx
08.2018 - 03.2020
Customer Service Representative
Goodwill of Houston
11.2015 - 06.2018
Diploma -
Robert E. Lee High School
Delivery Driver
Creative Style Furniture
08 2024 - 12 2024