Shayne Wade
Brooklyn,NY
Summary
Strong attention to detail and ability to follow strict cleaning protocols to ensure optimal hygiene standards. Skilled in building rapport with customers to understand their needs and provide tailored solutions. Adaptable to fast-paced settings, demonstrating a commitment to teamwork and continuous improvement. Demonstrates strong organizational and communication skills, ensuring optimal workflow and effective teamwork.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Department Of Education
New York, NY
11.2025 - Current
- Managed correspondence and documentation flow, ensuring compliance with departmental policies.
- Assisted in preparing reports and presentations, facilitating clear communication of data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
School Janitor
School Janitor
Brooklyn, NY, United States
01.2023 - 05.2025
- Dedicated school janitor with 2 years of experience in maintaining clean and safe educational environments.
- Skilled in performing daily cleaning tasks including sweeping, mopping, and sanitizing classrooms and restrooms.
- Proficient in handling cleaning equipment and chemicals while adhering to safety protocols.
Directional Support Person
YAI Headquarters
New York, NY
05.2021 - 01.2023
- Experienced Directional Support professional with a proven track record in optimizing project workflows.
- Skilled at facilitating effective communication between teams to ensure alignment and timely delivery of objectives.
- Expert in utilizing directional strategies to enhance organizational efficiency and effectiveness.
- Demonstrated success in training and mentoring staff, fostering a collaborative and productive work environment.
Security
Kent Services
New York, NY
03.2020 - 04.2021
- Proficient in utilizing security software to maintain accurate visitor logs and access control records.
- Strong computer skills, proficient in Microsoft Office Suite and Google Workspace.
- Skilled in developing and implementing comprehensive security protocols to protect assets and personnel.
Sales Associates
JcPenney
Brooklyn, NY
08.2018 - 03.2020
- Proven ability to build strong customer relationships and provide exceptional service to enhance client satisfaction.
- Adaptable team player with a strong work ethic and the capability to thrive in fast-paced settings.
- Expert in using point-of-sale systems and managing inventory to ensure smooth operations and product availability.
Education
Program Completion Letter - Information Technology
The University of Texas At Arlington
Arlington, TXHigh School Diploma - undefined
Brooklyn Ascend High School
Brooklyn, NY06.2019
Skills
Led initiatives to streamline organizational processes, improving team productivity and communication Oversaw project timelines and resource allocation to meet strategic objectives Fostered a culture of accountability and teamwork across departments
Oversaw safety compliance by implementing rigorous inspection processes and addressing identified risks Championed the creation of comprehensive safety guidelines to protect employees and assets Fostered a proactive safety culture through training and engagement initiatives
Implemented thorough sanitation procedures to maintain a clean and safe environment
Led initiatives to streamline project timelines and improve resource allocation Oversaw scheduling processes to align team efforts with strategic objectives Championed time management practices to enhance overall project delivery
Maintained high standards of reliability to support operational efficiency and customer satisfaction
Led initiatives to integrate advanced technology systems across departments Oversaw project teams to ensure alignment with organizational goals and technology standards Championed innovative solutions to enhance operational effectiveness and user experience
Implemented security protocols to safeguard assets and maintain a secure environment
Developed comprehensive understanding of computer fundamentals to enhance technical proficiency
Oversaw hardware and operating system management to optimize performance Coordinated with IT teams to implement system upgrades and enhancements Led initiatives to improve user experience and system efficiency
Facilitated learning of Microsoft 365 Fundamentals to support organizational digital transformation
Led project teams through all phases of development, ensuring alignment with strategic goals Oversaw project execution to maintain adherence to timelines and budgetary constraints Fostered collaboration among stakeholders to drive project success and innovation
Oversaw Windows client support operations to enhance user experience Coordinated with IT teams to implement software updates and security measures Developed training materials to improve user proficiency with Windows systems
LANGUAGES
French | Advanced
Certification
IT TECHNICIAN BOOTCAMP
Timeline
Administrative Assistant
Department Of Education
11.2025 - Current
School Janitor
School Janitor
01.2023 - 05.2025
Directional Support Person
YAI Headquarters
05.2021 - 01.2023
Security
Kent Services
03.2020 - 04.2021
Sales Associates
JcPenney
08.2018 - 03.2020
High School Diploma - undefined
Brooklyn Ascend High School
Program Completion Letter - Information Technology
The University of Texas At Arlington