Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shayre Morel

Duluth,Georgia

Summary

Customer Service Representative with extensive experience in healthcare and customer service, excelling in patient relations, mentoring, and health monitoring. Demonstrates a keen ability to enhance patient experiences and foster a positive, supportive work environment through clear communication and attention to detail. Committed to maintaining high standards of service and contributing to team success.

Overview

7
7
years of professional experience

Work History

ELDERLY CAREGIVER

Holistic Angels
09.2022 - 03.2023
  • Monitored clients' health status and reported any changes or concerns to family members or healthcare professionals.

PHARMACY TECHNICIAN

Walgreens
06.2018 - 07.2019
  • Resolved account issues and prescription problems via telephone and chat.

CUSTOMER SERVICE REPRESENTATIVE

Walgreens
09.2017 - 06.2018
  • Answered customer questions about policies and procedures with friendly and knowledgeable.

CASHIER TEAM LEAD

Victoria Secrets
01.2017 - 09.2017
  • Completed opening and closing duties, including issuing and verifying cash drawers, completing daily sales reports, and reconciling cash drawers following shifts.

SALES ASSOCIATE

The Limited
10.2015 - 01.2017
  • Created memorable customer experiences by offering personalized sales support.

Education

DIPLOMA -

South Broward High
Hollywood, Florida
06.2015

Skills

  • Administrative tasks
  • Call Management
  • Call Center Operations
  • Sales Force
  • Mentoring
  • Health Monitoring
  • Leadership
  • Facility Operations
  • Documentation
  • Supervision
  • Time Management
  • Customer Service
  • Critical Thinking
  • Research Skills
  • Problem-solving
  • Communication
  • Detail-oriented
  • Adaptability
  • Conflict Resolution

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

ELDERLY CAREGIVER

Holistic Angels
09.2022 - 03.2023

PHARMACY TECHNICIAN

Walgreens
06.2018 - 07.2019

CUSTOMER SERVICE REPRESENTATIVE

Walgreens
09.2017 - 06.2018

CASHIER TEAM LEAD

Victoria Secrets
01.2017 - 09.2017

SALES ASSOCIATE

The Limited
10.2015 - 01.2017

DIPLOMA -

South Broward High

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