Proven track record at Queen Lobster Restaurant, excelling in guest relations and cash handling, ensuring seamless dining experiences. Demonstrated ability to maintain cleanliness and service quality, fostering repeat business and positive feedback. Skilled in managing high-pressure situations, achieving efficient table turnover and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Queen Lobter Restaurant and Restaurant
02.2017 - 02.2021
Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Explained menu items and suggested appropriate options for food allergy concerns.