Shazia Siddique
Dearborn
Summary
Knowledgeable Lead Teacher with strong leadership background, excellent program management expertise and devotion to meeting learning needs of each student. Well-organized in planning lessons and activities to diversify instruction and engage students. Analytical problem-solver successful in calmly approaching classroom or student personal problems to devise appropriate interventions and resolve concerns.
Overview
5
5
years of professional experience
Work History
Lead Teacher
Read Step Grow
Canton
02.2025 - Current
- Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness.
- Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
- Coordinated professional development activities for teachers within the department.
- Developed and implemented strategies to improve student learning outcomes.
- Utilized effective classroom management techniques to maintain order in the classroom.
Sales Associate
TJX Companies
Canton
01.2024 - 02.2025
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in market place.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
Customer Service Representative
Mr tech Auto Services
Detroit
08.2020 - 09.2024
- Developed strong relationships with customers by providing personalized assistance and support.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries via phone, email, and chat.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
High School Diploma -
Hazle Park Highe School
Detroit , MI06-2024
Skills
- Understand Asian language
- Punjabi
- Hindi
- Urdu
Timeline
Lead Teacher
Read Step Grow
02.2025 - Current
Sales Associate
TJX Companies
01.2024 - 02.2025
Customer Service Representative
Mr tech Auto Services
08.2020 - 09.2024
High School Diploma -
Hazle Park Highe School