Shea Kinney

Host:

• Greeted guests upon arrival and provided them with menus.
• Seated guests in an efficient manner.
• Took reservations over the phone and in person.
• Managed dining room layout to maximize efficiency of staff members.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.

To-go:

• Processed payments from customers using a POS system.
• Took orders of guests placing to-go orders over the phone and in person.
• Packed to-go orders efficiently and on time.
• Garnished food to satisfy expectations.
• Performed curbside delivery duties.
• Provided menu information and answered questions about ingredients or preparation methods of food items.
• Verified accuracy of all orders before packing them into bags or containers for take-out.

Food runner:

• Delivered food to guests in a timely manner while following safety protocols.
• Replenished drinks, fry baskets, condiments, and other necessities during meal service.
• Provided assistance with clearing plates from tables after meals were completed.
• Ensured that all orders were correct before leaving the kitchen area.
• Communicated with chefs regarding special requests or changes to meals.

• Provided excellent customer service through solving problems and answering questions.
• Communicated effectively with customers, managers, and team members.
• Performed opening and closing duties, including store cleaning and restocking.
• Arrived on time for shifts and adhered to company dress code guidelines.
• Trained new team members on company policies and procedures.
• Cleaned around the store regularly, and when needed.
• Operated and managed cash register and POS system.
• Counted money in cash drawers and communicated correct amounts to supervisors for reports.
• Sorted, labeled, and dated merchandise to prevent expirations and product losses.

• Packed To-go orders effectively and on time.
• Garnished food to satisfy expectations.
• Communicated effectively with customers, managers, and team members.
• Performed opening and closing duties, including store cleaning and restocking.
• Cleaned around the store regularly, and when needed.
• Operated and managed cash register and POS system.
• Sorted, labeled, and dated merchandise to prevent expirations and product losses.
• Developed strong customer service skills and communication abilities.