Dynamic and adaptable individual with a strong background in customer service and conflict mediation. Possesses effective communication and time management skills, ready to leverage expertise in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
AutoZone
Hammond
02.2025 - Current
Guided customers in selecting automotive parts and accessories to meet their specific needs.
Educated customers on vehicle maintenance, enhancing their understanding of product benefits.
Resolved customer inquiries and issues efficiently, ensuring a positive shopping experience.
Greeted customers and provided exceptional customer service.
Resident Assistant
Southeastern Louisiana University
Hammond
08.2023 - 05.2025
Facilitated conflict resolution between residents, enhancing community harmony.
Supported enforcement of university policies, ensuring a safe and respectful residence environment.
Welcomed new residents, aiding community integration and fostering a supportive atmosphere.
Addressed emergency situations promptly in the residence hall.
Automotive Service Technician
Walmart
Hammond
09.2022 - 06.2023
Inspected vehicles to identify mechanical issues and maintenance needs.
Maintained a clean and organized workspace in compliance with safety standards.
Documented all services performed for accurate customer records and follow-ups.
Followed safety protocols when working with hazardous materials such as gasoline or motor oil.
Crew Member
McDonald's
Broussard
08.2021 - 05.2022
Provided excellent customer service by taking orders and addressing inquiries.
Drove team success by quickly completing assigned tasks.
Provided exceptional customer service in a fast-paced environment.