Shea R. Foisy
Pascoag,RI
Summary
Well-versed in solving routine and complex problems within an organization. Have good communication, multitasking and conflict resolution skills. Work great within a team and constantly seek to improve on not only personal performance, but the companies performance as well. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong interpersonal skills committed to making customers understand financial needs, goals and options.
Overview
2025
2025
years of professional experience
Work History
Relationship Banker
HarborOne Bank
05.2022 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions. Averaging over 20-75 interactions daily
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Banker
TD Bank
09.2020 - 01.2022
- Was a banker at this location for 2 years
- Hit sales goal upwards of 150% every quarter worked
- Maintained strict compliance with all banking rules and regulations, ensuring a trustworthy environment for customers.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- I was cross trained to allow myself to help in all aspects of banking at the retail level.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Had numerous achievements while working at TD Bank
- Achieved #1 CSR1 in the region for my sales performance two quarters in a row
- Developed and maintained strong customer relationships, providing exceptional service and advice.
Certified Personal Trainer
Maxx Fitness Gym
- Certified personal trainer who brought new clientele to the gym every week for 4 consecutive months
- Sold over $14,000 worth of memberships over the course of 4 months until offered a sales position at TD Bank
Dish Washer
Crystal Lake Golf Course
10.2018 - 02.2020
- Followed supervisor instructions to complete tasks on time.
- I was responsible for managing, cleaning and helping to ensure that the kitchen was running smoothly.
- Had to prepare for functions such as weddings and other major events (very good with managing a team).
- Fantastic people skills when it comes to meeting new customers and clients
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Education
Some College (No Degree) - Finance
Community College of Rhode Island
Warwick, RISome College (No Degree) -
University of Rhode Island
Kingston, RIHigh School Diploma -
Burrillville High School
Harrisville, RI06.2019
Skills
- Sales:
- I have accumulated a very unique and wide variety of sales techniques in order to achieve whatever goal my supervisor puts in front of me
- I have opened more than 600 new accounts during my time at TD Bank over the course of a year
- Climbed the ranks at HarborOne Bank consecutively 3 years in a row due to my completion rate of goals
- Multidimensional:
- I am not only a banker but a teller as well I have pulled multiple accounts and new customer relationships from engaging with customers who come in for something as simple as cashing a payroll check
- Computer Skills:
- I work great with computers, being able to problem solve within the system and much more
- I love working on computers and I am very well versed when it comes to electronics overall
- Personal Attributes:
- Relentless work ethic
- Personable
- Great with presentations
- Cooperative
- Passionate
- Works great in group environment
- Most importantly… Driven
Hobbies and Interests
Business (Entrepreneurship, working in a competitive market, finding ways to make myself more well rounded and successful), Sports (Football, Soccer, Swim, Weightlifting, Volleyball), Bodybuilding, Banking
Awards
Burrillville High School, Harrisville, RI, June 2020, Student of the Month-Gym, Varsity Letters in 3 sports two years in a row, Football (2 years) Soccer (2 years), Swim, Volleyball, COO of weight lifting Club, September,2019 - June,2020, On Tuesdays and Thursdays I attended weight lifting after school to not only improve on myself, but to help others improve their physical fitness. I did this by either helping them develop routines all the way to showing them new workout techniques, as well as tweaking students form.
Timeline
Relationship Banker
HarborOne Bank
05.2022 - Current
Banker
TD Bank
09.2020 - 01.2022
Dish Washer
Crystal Lake Golf Course
10.2018 - 02.2020
Certified Personal Trainer
Maxx Fitness Gym
Some College (No Degree) - Finance
Community College of Rhode Island
Some College (No Degree) -
University of Rhode Island
High School Diploma -
Burrillville High School
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