Shea Smith
Roseville,CA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
Work History
Server & Bartender
The 12 Wine Bar And Kitchen
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages including Wine and Beer selections promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Program director of Karaoke and Trivia nights.
Freelance DJ
Self
01.2020 - Current
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
Soccer Coach Instructional Leader
Independent & Through Super Soccer Stars
01.2016 - Current
- I have been working with kids from ages 6 to 12 on developing basic and essential soccer skills
- I do one on one or group lessons that focus on skills and drills that will help them to develop essential soccer skills.
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Increased player skills development by focusing on individual strengths and weaknesses through targeted drills.
- Engaged parents, players and staff to maintain open, constructive communications.
Team Leader/School Program Coordinator
Kidz ToPros
01.2022 - 01.2023
- Worked with several elementary schools throughout the greater Santa Cruz and San Jose area.
Education
B.A. Degree Digital Media & Film -
UC Santa Cruz
Santa Cruz, CAA.A. -
Santa Barbara City College
Santa Barbara, CASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
Expertises
- Adobe Premier Pro
- Social Media & Email
- Teaching/Coaching
- Conflict Resolution
- Team Leadership
- Public Speaking
- Communication Verbal & Written
Roles And Responsibilities
Duties include, coordinating, teaching skill activities for kids.
Personal Information
Title: Team Leader/School Program Coordinator
References
- Mrs. Jill Denckla, Skin Sanctuary, Owner, 916 420-3778, skincarejm@gmail.com
- Mr. Jim Radler, Land Advisors, Principle, 916 508-4494
Timeline
Server & Bartender
The 12 Wine Bar And Kitchen
01.2024 - Current
Team Leader/School Program Coordinator
Kidz ToPros
01.2022 - 01.2023
Freelance DJ
Self
01.2020 - Current
Soccer Coach Instructional Leader
Independent & Through Super Soccer Stars
01.2016 - Current
B.A. Degree Digital Media & Film -
UC Santa Cruz
A.A. -
Santa Barbara City College
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