Shea Suffoletta
Williamsville,NY
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
8
8
years of professional experience
Work History
Stylist
Free People
Williamsville, New York
07.2025 - Current
- Assisted customers in selecting outfits that match their personal style.
- Collaborated with team members to design and implement engaging in-store experiences, boosting customer satisfaction.
- Maintained visual merchandising standards, enhancing customer attraction and engagement.
- Organized inventory and ensured product availability, supporting seamless shopping experiences.
Food Runner
The Draft Room
Buffalo, New York
12.2022 - Current
- Delivered food promptly to tables while ensuring order accuracy.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Collaborated with kitchen staff to promptly fulfill customer requests, ensuring satisfaction.
- Assisted servers in keeping dining area clean and organized to enhance guest experience.
- Executed daily pre-shift tasks, including restocking supplies and polishing silverware, to support efficient service.
Backserver
Black & Blue Steak and Crab
01.2023 - 01.2025
- Facilitated food and beverage delivery for servers, enhancing service efficiency.
- Prepared dining areas and set up tables, ensuring readiness for guest service.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Responded promptly to guest requests and inquiries during service.
- Trained new staff on restaurant protocols and service standards.
- Provided exceptional customer service, contributing to positive dining experiences.
Senior Staff Member
Academy of Theater Arts
06.2018 - 08.2022
- Motivated campers to actively participate in recreational activities through engaging leadership.
- Supervised children during lunch and activities, ensuring safety and engagement.
- Facilitated smooth transitions for children between activity rotations, enhancing overall schedule adherence.
- Organized group games and performances, fostering teamwork and collaboration skills.
- Choreographed and cleaned dances for show
Education
B.F.A. - Musical Theatre
Kent State University
Kent, OH05-2026
Skills
- Customer service
- Communication skills
- Teamwork
- Time management
- Organizational skills
- Quick learning
- Independence
- Opening duties
- Closing duties
- Cleaning
Volunteer Experience
- Alpha Phi Sorority (Beta Omega Chapter), Recruitment team member, Raised money for Women's Heart Health Foundation, Hosted and mediated events
- Link Crew, Mentor, 08/01/21, 05/31/23, 20+ hours
- Meals on Wheels, Volunteer, 01/01/16, 12/31/18, Delivered food to elder homes
Vaccination Status
Fully vaccinated Against COVID-19
Timeline
Stylist
Free People
07.2025 - Current
Backserver
Black & Blue Steak and Crab
01.2023 - 01.2025
Food Runner
The Draft Room
12.2022 - Current
Senior Staff Member
Academy of Theater Arts
06.2018 - 08.2022
B.F.A. - Musical Theatre
Kent State University