Skilled in fast-paced environments, consistently delivering high-quality customer service and maintaining strict standards of cleanliness. Developed teamwork and problem-solving abilities in busy food service setting. Seeking to transition into new role where these skills can contribute to achieving organizational goals and ensuring client satisfaction.
Overview
4
4
years of professional experience
Work History
Food Service Associate
Kravings Pizza & Ice Cream
Millis, MA
06.2024 - Current
Greet customers and provide friendly, efficient service
Enhanced customer satisfaction by providing timely and efficient food service.
Greeted customers at counter to fulfill requests and answer questions.
Operate the cash register, process payments, and provide accurate change
Enter orders using the POS system
Maintain the cleanliness and organization of the counter, dining area, and serving area
Follow food safety, sanitation, and hygiene standards at all times
Prepared and assembled food items according to standard recipes and customer preferences.
Operated kitchen equipment, ensuring proper safety protocols were followed during food preparation.
Hostess
Avalena’s Bar & Grill
Millis, MA
09.2022 - 11.2024
Greet guests as they enter the restaurant
Manage reservations, waitlists, and seating charts
Escort guests to their tables
Communicate with servers and management about guest needs
Answer phones, take reservations, and provide accurate information about the restaurant and menu
Managed guest seating arrangements to optimize flow and minimize wait times.
Collaborated with kitchen and serving staff to ensure timely service delivery.
Hostess
Ember Coal Fired Pizza
Harwich, MA
05.2022 - 08.2023
Greet guests as they enter the restaurant
Manage reservations, waitlists, and seating charts
Operate the POS system to manage takeout orders
Support front-of-house staff during busy times
Assist in maintaining the cleanliness and organization of the host stand, entrance, and waiting areas