Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Shealin Conroy

Shealin Conroy

Millis

Summary

Skilled in fast-paced environments, consistently delivering high-quality customer service and maintaining strict standards of cleanliness. Developed teamwork and problem-solving abilities in busy food service setting. Seeking to transition into new role where these skills can contribute to achieving organizational goals and ensuring client satisfaction.

Overview

4
4
years of professional experience

Work History

Food Service Associate

Kravings Pizza & Ice Cream
Millis, MA
06.2024 - Current
  • Greet customers and provide friendly, efficient service
  • Enhanced customer satisfaction by providing timely and efficient food service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operate the cash register, process payments, and provide accurate change
  • Enter orders using the POS system
  • Maintain the cleanliness and organization of the counter, dining area, and serving area
  • Follow food safety, sanitation, and hygiene standards at all times
  • Prepared and assembled food items according to standard recipes and customer preferences.
  • Operated kitchen equipment, ensuring proper safety protocols were followed during food preparation.

Hostess

Avalena’s Bar & Grill
Millis, MA
09.2022 - 11.2024
  • Greet guests as they enter the restaurant
  • Manage reservations, waitlists, and seating charts
  • Escort guests to their tables
  • Communicate with servers and management about guest needs
  • Answer phones, take reservations, and provide accurate information about the restaurant and menu
  • Managed guest seating arrangements to optimize flow and minimize wait times.
  • Collaborated with kitchen and serving staff to ensure timely service delivery.

Hostess

Ember Coal Fired Pizza
Harwich, MA
05.2022 - 08.2023
  • Greet guests as they enter the restaurant
  • Manage reservations, waitlists, and seating charts
  • Operate the POS system to manage takeout orders
  • Support front-of-house staff during busy times
  • Assist in maintaining the cleanliness and organization of the host stand, entrance, and waiting areas

Education

Nursing

Merrimack College
North Andover, MA
05-2029

High School Diploma -

Millis High School
Millis, MA
06.2025

Skills

  • Customer service and assistance
  • Food service and safety
  • Organization and multitasking
  • Time management
  • Efficient multitasking
  • Strong communication skills
  • Adaptability to change
  • Cash handling proficiency

LANGUAGES

English and Spanish

Timeline

Food Service Associate

Kravings Pizza & Ice Cream
06.2024 - Current

Hostess

Avalena’s Bar & Grill
09.2022 - 11.2024

Hostess

Ember Coal Fired Pizza
05.2022 - 08.2023

Nursing

Merrimack College

High School Diploma -

Millis High School
Shealin Conroy